--- title: "Account: Portals" slug: "account-portals" updated: 2025-01-02T21:38:40Z published: 2025-01-02T21:38:40Z canonical: "support.smarteru.com/account-portals" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.smarteru.com/llms.txt > Use this file to discover all available pages before exploring further. # Account: Portals You can customize the login screen to SmarterU by adding one or more portals to your account. ![A picture containing indoor, person, wall Description automatically generated](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/account-portal-image-i1cf9dwi.png) In addition to customizing the appearance of the login screen, you can specify a keyword that enables your users to access your SmarterU portal securely using https://.smarteru.com. If you would like to force a secure login, contact our [Success Desk](mailto:success@neovation.com) to enable the force SSL option. When you [edit your account's settings](/v1/docs/editing-your-account-settings), the Portals accordion of the Account Profile workscreen displays the portals added to your account. ![Graphical user interface Description automatically generated](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/account-portal-image-utnts9k3.png) ## Adding a Portal To add a new portal: 1. [Edit the account](/v1/docs/editing-your-account-settings) to display the Account Profile workscreen. 2. Expand the Portals accordion. 3. Click **Portal**. ![Graphical user interface Description automatically generated](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/account-portal-image-v5ziplsq.png) The workscreen to add a new portal displays. ![Graphical user interface, website Description automatically generated](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/account-portal-image-dfcvpt1l.png) 1. Specify the [portal's settings](/v1/docs/account-portals#settings). 2. Click **Save**. ## Settings ### Default Portal If checked, this will be the default portal for your account. A default portal must be set. If a user's language cannot be determined, the default portal will be used. The default portal will appear in the standard footer of emails. ### Display Language Selector on Portal Pages If checked, the language selection list that enables users to select their language displays. This allows you to provide a certain level of multi-lingual functionality without having to create a different portal for each language. ### Default Language Select the language that will be used for the portal by default. If the [**Display Language Selector on Portal Pages** setting](/v1/docs/account-portals#display-language-selector-on-portal-pages) is checked, users will be able to change the language of the portal. ### CNAME All portals must be accessed over a secure (HTTPS) connection. This is available to all accounts at no extra charge by using your specified .smarteru.com. If you wish to use a custom CNAME, you must purchase the SSL certificate for your domain. For security reasons, SmarterU cannot do this on your behalf. For details on creating a custom SSL certificate, refer to the [Customizing Your SSL Certificate](/v1/docs/customizing-your-ssl-certificate) page. Contact our [Success Desk](mailto:success@neovation.com) for assistance. When deciding on a URL, or CNAME, you have two options: - A subdomain of your current domain (i.e., training.mycompany.com or learn.mycompany.com). This option is free to set up within your current DNS account. - A new domain (i.e., www.mynewtrainingsite.com). This new domain would have to be purchased from your DNS provider. Once you've selected an option, someone from your IT staff will need to set it up for you. Please send the appropriate set of instructions below to your IT staff, substituting the text in with the appropriate information. If you chose a subdomain: > Dear , > > Please set up a CNAME record in our DNS account. This will point the new subdomain to our new SmarterU.com training account’s login page. > > - CNAME (or Alias): (as in .) > - Points to: elearning-academy.net > > If you have any questions, please contact the Neovation Success Desk at success@neovation.com. > > Thanks! If you chose a new domain: > Dear , > > We have purchased a new domain address to use with our new SmarterU.com training account’s login page. Please set up a Web Forward and a CNAME record to get this to work correctly. > > Web Forward: > > - Please forward to www (as in www.mynewtrainingsite.com) > > CNAME: > > - CNAME (or Alias): www (as in www.mynewtrainingsite.com) > - Points to: elearning-academy.net > > If you have any questions, please contact the Neovation Success Desk at success@neovation.com. > > Thanks! Once this setup is complete, replace your chosen subdomain or new domain into the CNAME field. ### Keyword The keyword is required and allows you to access your portal. It allows you to simulate a portal login when you are unable to set a DNS CNAME. For example, if you enter "bni" as your keyword, then your private login URL would be *https://bni.smarteru.com*. ### Logo The logo displays at the top of the portal's login box. ![Graphical user interface, application Description automatically generated](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/account-portal-image-68rguz0z.png) Refer to [SmarterU File Uploads](https://support.smarteru.com/docs/smarteru-file-uploads-1#portal-logo) for file specifications.   To upload a logo for the portal: 1. Click **Upload Logo**. 2. Navigate to the location of your file. [Acceptable file formats are GIF, JPG, and PNG](/v1/docs/smarteru-file-uploads-1#account). 3. Open. ### Background Image The background image displays on the portal's login page. For example, the following shows the selected background image for a portal. ![Graphical user interface, text, application Description automatically generated](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/account-portal-image-iez9bbiv.png) Here's how the background image looks on the portal's login page. ![](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Portal%20Background%20Example%2020160531.png) To use one of the provided background images, select the image. To upload a custom background image, select **Custom Background** and click **Upload Background**. - Refer to [SmarterU File Uploads](https://support.smarteru.com/docs/smarteru-file-uploads-1#portal-background-image) for file specifications. - Because a custom image is adjusted for screen size, the image may be cut off or distorted. ### Custom Background Options This setting is only applicable if the [**Background Image** setting](/v1/docs/account-portals#background-image) is *Custom Background*. Select how you would like the image displayed: - Center - The image is centered in the background. - Stretch - The image is stretched across the background. When using the *Stretch* option, we recommend avoiding images that include iconography, logos, or text. Because both options adjust for screen size, some images may be cut off or distorted.  ### Theme Select the [theme](/v1/docs/themes-predefined) you would like to use for the portal. ### Login Box Location Select where you would like the login box to display. The selected location for the login box affects the position of the [**Side Text**](/v1/docs/account-portals#side-text). ### Customize Login Text If you would like to customize the Login field's label, enter the text. ### Customize Password Text If you would like to customize the Password field's label, enter the text. ### Customize Password Reset Text If you would like to customize the Password Reset field's label, enter the text. ### Side Text Enter any text you would like to include on the login page. The side text displays opposite of the login box. For example, if the [**Login Box Location**](/v1/docs/account-portals#login-box-location) is set to *Right*, the side text displays to the left of the login box. If the [**Login Box Location**](/v1/docs/account-portals#login-box-location) is set to *Center*, the side text displays below the login box. ### Require Cookie Consent If checked, users will be asked to accept [cookies](/v1/docs/cookie-consent) prior to logging in. This setting is disabled by default.  ### Cookie Consent Message This setting is only applicable if the [**Require Cookie Consent** setting](/v1/docs/account-portals#require-cookie-consent) is enabled. If you would like to customize the message displayed when a user is prompted to accept [SmarterU's cookies](/v1/docs/cookie-consent), enter the text. ### Decline Consent Message This setting is only applicable if the [**Require Cookie Consent** setting](/v1/docs/account-portals#require-cookie-consent) is enabled. If you would like to customize the message displayed when a user declines [SmarterU's cookies](/v1/docs/cookie-consent), enter the text. ## Related - [Account: Email Options](/account-email-options.md) - [Cookie Consent](/cookie-consent.md) - [Customizing Your SSL Certificate](/customizing-your-ssl-certificate.md) - [Editing Your Account Settings](/editing-your-account-settings.md) - [SmarterU File Uploads](/smarteru-file-uploads-1.md) - [System Email Templates](/system-email-templates.md) - [Themes](/themes-predefined.md) - [Using SmarterU LMS Themes to Create the Right First Impression](/using-smarteru-lms-themes-to-create-the-right-first-impression.md)