---
title: "Enrolling Users"
slug: "enrolling-users"
updated: 2022-03-09T19:51:10Z
published: 2022-03-09T19:51:10Z
canonical: "support.smarteru.com/enrolling-users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.smarteru.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enrolling Users

The manual enrollment process consists of four steps:

1. Selecting the users.
2. Selecting the courses or subscriptions. Each enrollment process only allows you to select courses OR subscriptions.

- If you need to enroll users in courses and subscriptions, you will need to complete all of these steps twice; once for subscriptions, and another time for courses. In these situations, be sure to enroll the users in the subscription first to ensure the users can be enrolled in courses that are assigned to the subscription.
- If you are enrolling users in courses that are associated with a learning plan's requirement, be sure to assign the learning plan to the users before enrolling them in the requirement's courses.

1. Specifying additional options.
2. Confirming the enrollments to be processed.

## Who Has Access

The following will be able to enroll users in courses or subscriptions from the Enrollments Dashboard:

- Users with the [Group Manager](/v1/docs/group-permission-group-manager-gm) or [Manage Group Users](/v1/docs/group-permission-manage-group-users-mgu) group permission.
- Course managers, if the [account's **Course Manager Access** setting's](/v1/docs/account-settings#course-manager-access) *Enroll Learners* option is checked. Course managers will only be able to enroll users in courses that they manage.
- Supervisors, if the [account's **Supervisor Access** setting's](/v1/docs/account-settings#supervisor-access) *Enroll Supervisees* option is checked.
- [Administrators or owners](/v1/docs/user-profile-information#access-level).

## Enrolling Users In a Course or Subscription

To enroll users in a course or subscription:

1. From the Admin menu, select **User Admin**.
2. Select **Enroll Users**.

![](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Enroll%20Users%20Menu%2020210826.png)

A new tab displays the Manual Enrollment workscreen.

![](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Manual%20Enrollment_2%2020210826.png)

1. Complete the following accordions:

- [Step One - Select Learners](/v1/docs/enrolling-users-selecting-learners)
- [Step Two - Select Courses](/v1/docs/enrolling-users-selecting-courses)/[Subscriptions](/v1/docs/enrolling-users-selecting-subscriptions)
- [Step Three - Additional Options](/v1/docs/enrolling-users-specifying-additional-options)
- [Step Four - Confirm Update](/v1/docs/enrolling-users-confirming-the-update)

1. Click **Enroll**.

When the enrollment process has been completed, the users specified in the **Send Enrollment Report To** field will receive an [email summarizing the number of enrollments requested and details regarding any unsuccessful enrollments](/v1/docs/system-email-templates-enrollment-emails#enrollment-process-complete). The email also includes a link to download the [Enrollment Process Report](/v1/docs/enrollment-process-report).

If you are enrolling learners in an instructor-led session and the session becomes full, learners who did not fit into the session will be added to the [session's waiting list](/v1/docs/ilt-waiting-lists-dashboard) if the [session waiting list is enabled](/v1/docs/instructor-led-session-main#enable-waiting-list-for-this-session). If the session waiting list is disabled, but the [course waiting list is enabled](/v1/docs/instructor-led-course-main#enable-waiting-list-for-this-course), the learners will be added to the course's waiting list. If neither waiting list is enabled, the enrollment will fail.

## Related

- [Account: Email Template Options](/account-email-template-options.md)
- [Course Manager Access](/course-manager-access.md)
- [Default Enrollment Report](/default-enrollment-report.md)
- [Enrolling Users: Confirming the Update](/enrolling-users-confirming-the-update.md)
- [Enrolling Users: Selecting Courses](/enrolling-users-selecting-courses.md)
- [Enrolling Users: Selecting Learners](/enrolling-users-selecting-learners.md)
- [Enrolling Users: Selecting Subscriptions](/enrolling-users-selecting-subscriptions.md)
- [Enrolling Users: Specifying Additional Options](/enrolling-users-specifying-additional-options.md)
- [Enrollment Process Report](/enrollment-process-report.md)
- [Enrollment Queue Management](/enrollment-queue-management.md)
- [Enrollments Dashboard](/enrollments-dashboard.md)
- [Group: Courses](/group-courses.md)
- [Group: Subscriptions](/group-subscriptions.md)
- [Selling Courses from SmarterU](/selling-courses-from-smarteru.md)
- [Supervisor Access](/supervisor-access.md)
- [System Email Templates: Enrollment Emails](/system-email-templates-enrollment-emails.md)
- [Troubleshooting Enrollments](/troubleshooting-enrollments.md)
- [Users ](/users.md)
- [Viewing Enrollment History by Group](/viewing-enrollment-history-by-group.md)