---
title: "Enrollment Process Report"
slug: "enrollment-process-report"
updated: 2022-03-09T22:06:50Z
published: 2022-03-09T22:06:50Z
canonical: "support.smarteru.com/enrollment-process-report"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.smarteru.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enrollment Process Report

The Enrollment Process Report summarizes the number of enrollments requested and details regarding successful and unsuccessful enrollments. The Enrollment Process Report is a downloadable ZIP file that is included in the [*Enrollment Process Complete* email](/v1/docs/system-email-templates-enrollment-emails#enrollment-process-complete).

![](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/enrollment-process-report-image-pmpdncir.png)

The ZIP file contains two CSV files:

- Successful - the enrollments that were processed successfully.
- Unsuccessful - the enrollments that were NOT processed successfully.

The ZIP and CSV files are suffixed with the date and time the enrollment process was run and a reference number. Refer to [Columns in the Enrollment Process Report](/v1/docs/enrollment-process-report#columns-in-the-enrollment-process-report) for details on the columns included in the CSV files.

## Columns in the Enrollment Process Report

The Successful and Unsuccessful CSV files contain the following columns:

| **Column** | **Description** |
| --- | --- |
| **Surname** | The learner's surname. |
| **Given Name** | The learner's given name. |
| **Course** | If the learner was enrolled in a course, the course's name. |
| **Session** | If the learner was enrolled in an instructor-led course, the date and time of the session. |
| **Group** | The group in which the learner's enrollment was processed. |
| **Subscription** | If the learner was enrolled in a subscription variant, the subscription's name. |
| **Subscription Variant** | If the learner was enrolled in a subscription variant, the variant's name. |
| **Skill Profile** | If the course is an online course that contains an assessment, the skill profile selected for the enrollment. |
| **Enrollment Tag** | Any [tags](/v1/docs/enrolling-users-specifying-additional-options#enrollment-tag) that were associated with the enrollment process. |
| **Enrollment Status** | Indicates whether the enrollment was processed successfully: - Yes - the enrollment was processed successfully. - No - the enrollment was not processed successfully. |
| **Messages** | For successful enrollments, the Messages column will be blank. For unsuccessful enrollments, the column will include a description of why the enrollment process failed. Refer to [Troubleshooting Enrollments](/v1/docs/troubleshooting-enrollments) for details on the most common reasons an enrollment process fails. |

## Related

- [Enrolling Users](/enrolling-users.md)
- [Enrollment Report](/enrollment-report.md)
- [How to Use the SmarterU LMS Enrollment Process Report to Resolve Errors](/how-to-use-the-smarteru-lms-enrollment-process-report-to-resolve-errors.md)
- [System Email Templates: Enrollment Emails](/system-email-templates-enrollment-emails.md)
- [Troubleshooting Enrollments](/troubleshooting-enrollments.md)
