---
title: "Enrollment Report: Unenrolling Learners"
slug: "enrollment-report-unenrolling-learners"
updated: 2024-01-17T16:34:39Z
published: 2024-01-17T16:34:39Z
canonical: "support.smarteru.com/enrollment-report-unenrolling-learners"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.smarteru.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enrollment Report: Unenrolling Learners

## **Who Has Access**

The following users can unenroll learners from a course from the [Enrollment Report](/v1/docs/enrollment-report):

- Users with the [Group Manager](/v1/docs/group-permission-group-manager-gm) group permission.
- Supervisors, if the [account's **Supervisor Access** setting's *Report on Enrollments*, *Enroll Supervisees,* and *Edit Supervisees* options](/v1/docs/account-settings#supervisor-access) are all enabled.
- [Administrators or owners](/v1/docs/user-profile-information#access-level).

## **Unenrolling Individual Learners**

To unenroll a learner from a course using the Enrollment Report:

1. Run the [default Enrollment Report](/v1/docs/default-enrollment-report), or your [custom Enrollment Report](/v1/docs/custom-enrollment-report).
2. From the Report section, click the ![](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/enrollment-report---unenrolling-learners-image-zihlvs4k.png) that is displayed in the row of the learner and course.

![](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/enrollment-report---unenrolling-learners-image-aog11es1.png)

You are asked to confirm that you want to unenroll the learner from the course.

1. Click **OK**.

If you are unenrolling yourself from a course, you may do so from the learner interface. If you are unenrolling other users from a course, you may also do so from the [Users Dashboard](/v1/docs/users-dashboard).

## **Performing a Batch Unenroll**

SmarterU's batch unenroll functionality enables you to unenroll all users in the Enrollment Report's output grid who have not yet completed a course.

- Only [administrators and owners](/v1/docs/user-profile-information#access-level) can perform a bulk unenrollment.
- There is no way to undo a batch unenrollment. It is extremely important that you review the enrollments in the Enrollment Report before you perform the batch unenrollment.
- Because there is no summary of the unenrollments that are processed, we recommend that you [export the Enrollment Report to CSV](/v1/docs/reports-exporting-output) or XLS BEFORE performing the batch unenroll for your records.
- If a learner has started the course when the batch unenroll occurs, they will lose all progress in the course.
- If it seems that a batch unenroll is not working, it may be because auto-enroll is enabled for a course.

Some examples for when you might want to use the batch unenroll include:

- When you want to unenroll all learners from a course. To do this, you'll want to first apply a [filter on the course](/v1/docs/default-enrollment-report#default-enrollment-report-filters).
- When you want to unenroll all learners from a course's session. To do this, you'll want to first apply a [filter on the course and session date](/docs/default-enrollment-report#default-enrollment-report-filters).
- When you want to unenroll all learners in a group from a course. To do this, you'll want to first apply a [filter on the group and course](/docs/default-enrollment-report#default-enrollment-report-filters).
- When you want to unenroll all learners in a team from a course. To do this, you'll want to first apply a [filter on the team and course](/docs/default-enrollment-report#default-enrollment-report-filters).

To perform a batch unenroll:

1. Apply the necessary filters to the [default Enrollment Report](/v1/docs/default-enrollment-report) or your [custom Enrollment Report](/v1/docs/custom-enrollment-report) so that the results only include the learners you want to unenroll.

Filters must be applied PRIOR to running the report. Filtering the contents of the results grid will cause the Batch Unenroll option to become unavailable.

1. Run the report.
2. Click **Actions**.
3. Select **Batch Unenroll**.

![](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/enrollment-report---unenrolling-learners-image-0znizd1i.png)

You will be asked to confirm that you want to unenroll the rows in the grid.

1. To unenroll the rows in the grid, click **OK**. To cancel the unenroll process, click **Cancel**.

SmarterU will queue and process the unenrollments in the background. To determine if the unenrollment process has completed, you should re-run the Enrollment Report.

## Related

- [Adding a Custom Enrollment Report](/adding-a-custom-enrollment-report.md)
- [Custom Enrollment Report: Filters](/custom-enrollment-report-filters.md)
- [Default Enrollment Report](/default-enrollment-report.md)
- [Unenrolling Users from Courses](/unenrolling-users-from-courses.md)