---
title: "File: File Information"
slug: "file-file-information"
updated: 2024-05-06T15:24:42Z
published: 2024-05-06T15:24:42Z
canonical: "support.smarteru.com/file-file-information"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.smarteru.com/llms.txt
> Use this file to discover all available pages before exploring further.

# File: File Information

A [file's](/v1/docs/knowledge-bases-files) information settings are located in the File Information accordion of the Add/Edit File workscreen.

![File Information](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/file-file-information-image-wcui59jy.png)

## Settings

Be sure to click **Save** after changing these settings.

### Parent Folder

The folder in which the file will be contained.

### Status

Select the status of the file:

- Active - The file may be viewed by those users who have access to the knowledge base.
- Inactive - The file may not be viewed by any users.

### Name

The name for the file that will appear in the knowledge base. The name can contain up to 300 characters.

### This File Is

Select one of the following:

- Downloadable - Users who have permission to view the file will be able to download it.
- Not Downloadable - Users will not be able to download the file.

Browsers may not be able to open other [supported file types](https://support.smarteru.com/docs/smarteru-file-uploads-1#file-upload) besides PDF, image, and video files. We recommend allowing users to download the file for these other file types.

### External Availability

Specify whether the file will be available outside of SmarterU.

- None - The file will not be available to anyone outside of SmarterU.
- Secure - The file will be available to anyone who is provided the direct link to the file provided that the person has a SmarterU account, the proper permissions, and is logged into SmarterU. For example, you may want to include a link to the file within an employee newsletter.
- Public - The file will be available to anyone who is provided the direct link to the file.

If you set the **External Availability** to *Secure* or *Public*, the direct link to the file displays after you click **Save**.

### Source

Select one of the following:

- Upload - you would like to upload a file to the knowledge base. Refer to [SmarterU File Uploads](https://support.smarteru.com/docs/smarteru-file-uploads-1#file-upload) for more information. Click **Upload File** to select the file to upload.
- Embed - you would like to embed code to access media that has been uploaded to another site. Refer to [Supported Embed Sources](/v1/docs/supported-knowledge-base-file-embed-sources) for more information.

### Embed Code

This setting is only available when the [**Source** setting is set to *Embed*](/v1/docs/file-file-information#source). Specify the embed code for your media. Refer to [Supported Embed Sources](/v1/docs/supported-knowledge-base-file-embed-sources) for more information.

The only allowed tags are <iframe> and <object>.

### Description

A description of the knowledge base file. You can use the[](https://help.smarteru.com/about-the-wysiwyg-editor$top_of_page)[WYSIWYG editor](/v1/docs/wysiwyg-editor) to format the description. Not all options listed on the WYSIWYG Editor page are available in the Add/Edit File workscreen.

### Add Thumbnail Image

The image used to represent the file in the [learner interface's tile view](/v1/docs/learner-interface-knowledge-base-tile-view) and [list view](/v1/docs/learner-interface-knowledge-base-list-view), and the admin search results.

Refer to [SmarterU File Uploads](https://support.smarteru.com/docs/smarteru-file-uploads-1#file-thumbnail-image) for file specifications.  

To add a thumbnail image, check the Add Thumbnail Image checkbox to upload a new image for the knowledge base file.

If no thumbnail image exists for the file, an [image to represent the file type](/v1/docs/learner-interface-knowledge-base-buttons-and-labels#image) displays.

### Available for Purchase

This setting is only available when [integrated eCommerce is enabled for the account](/v1/docs/account-integrated-ecommerce#enable-paypal).

If checked, learners may purchase the file.

This setting was added to support upcoming functionality. Enabling this setting currently has no impact on the system.

### Default Price

This setting is only available when the [**Available for Purchase** checkbox](/v1/docs/file-file-information#available-for-purchase) is checked.

The default price for the file.

## Related

- [Account: Integrated eCommerce](/account-integrated-ecommerce.md)
- [Adding a Knowledge Base File](/adding-a-knowledge-base-file.md)
- [Editing a Knowledge Base File](/editing-a-knowledge-base-file.md)
- [How to Organize and Beautify Your SmarterU Knowledge Base](/how-to-organize-and-beautify-your-smarteru-knowledge-base.md)
- [Learner Interface: Knowledge Base ](/knowledge-base.md)
- [Learner Interface: Knowledge Base List View](/learner-interface-knowledge-base-list-view.md)
- [Learner Interface: Knowledge Base Tile View](/learner-interface-knowledge-base-tile-view.md)
- [SmarterU File Uploads](/smarteru-file-uploads-1.md)
- [Supported Knowledge Base File Embed Sources](/supported-knowledge-base-file-embed-sources.md)
