---
title: "Group: Group Information"
slug: "group-group-information"
updated: 2023-08-15T20:04:23Z
published: 2023-08-15T20:04:23Z
canonical: "support.smarteru.com/group-group-information"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.smarteru.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Group: Group Information

These group settings are located in the Group Information accordion of the Add/Edit Group workscreen.

## Settings

Be sure to click **Save** after changing these settings.

### Name

The name of the group.

### Group ID

The group's identifier. The Group ID must be unique within the account.

### Status

Select the [group's status](/v1/docs/editing-a-groups-status):

- Active - Active groups may have users and courses assigned to them.
- [Inactive](/v1/docs/editing-a-groups-status) - Inactive groups are not visible or accessible. You may only change a group's status to *Inactive* if all users assigned to the group are also [inactive](/v1/docs/user-login-information#status).

Refer to [Editing a Group's Status](/v1/docs/editing-a-groups-status) for more information.

### Login Portal Used in Emails

Select the URL to be included in [system-generated emails](/v1/docs/system-email-templates) sent to users who have this group as their [home group](/v1/docs/home-groups).

- Based on the user's language - This option uses the portal that matches the user's language.
- *<Portal Name>* - Select a specific portal URL.

### Description

A description of the group.

### Send Completion Notifications To

Enter the email addresses to which the [Course Completion to Group Contact email](/v1/docs/account-email-template-options#course-completion-to-group-contact) will be sent when a learner completes a course in the group. The email will include a copy of the course completion certificate (if one is assigned to the course) and the learner's transcript. Separate each email address with a comma.

The specified email addresses may also be sent the following emails:

- The [Task Completion to Group Contact email](/v1/docs/account-email-template-options#task-completion-to-group-contact) if a task in an online course has its [**Send to Home Group Contact** setting](/v1/docs/online-course-tasks-notifications#send-to-home-group-contact) checked.
- The [Certification Completion to Home Group Contact email](/v1/docs/account-email-template-options#certification-completion-to-home-group-contact) if a certification has its [**Send to Home Group Contact** setting](/v1/docs/certification-notifications#send-to-home-group-contact) checked.

### Send Course Completion Notification

If checked, the [Course Completion to Group Contact email](/v1/docs/account-email-template-options#course-completion-to-group-contact) will be sent to the email addresses specified in the [**Send Completion Notifications To** setting](/v1/docs/group-group-information#send-completion-notifications-to) when a learner completes the course. By default, the [account's selected Course Completion to Group Contact email template](/v1/docs/account-email-template-options#course-completion-to-group-contact) will be selected.

To change the selected email template, check the **Change Assigned Email Template** checkbox and select the email template from the list. Click the ![](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Preview%2020210811(1).png) to preview the selected email template.

### Override Account User Help Defaults

Select to override the [account's **Enable User Help** setting](/v1/docs/account-settings#enable-user-help).

This is helpful when you either want to use different settings from the account, or use different help text or emails for the group. For example, if the [account's **Enable User Help** setting](/v1/docs/account-settings#enable-user-help) is disabled, you can enable it for the group by checking the **Override Account User Help Defaults** and [**Enable User Help** settings](/v1/docs/group-group-information#enable-user-help) for the group. Or, you might override the account's defaults if you want to use different values for the group's [**User Help Email**](/v1/docs/group-group-information#user-help-email) or [**User Help Text** settings](/v1/docs/group-group-information#user-help-text).

### Enable User Help

This setting is only available when the group's [**Override Account User Help Defaults** setting](/v1/docs/group-group-information#override-account-user-help-defaults) is enabled.

If checked, a link displays in the header of the learner interface that enables users who have this group as their [home group](/v1/docs/home-groups) to request help.

### User Help Email

This setting is only available when the group's [**Enable User Help** setting](/v1/docs/group-group-information#enable-user-help) is enabled.

Enter the email addresses to which help requests from users who have this group as their [home group](/v1/docs/home-groups) will be sent. Separate each email address with a comma.

If no email address is specified, the help requests will be sent to all administrators.

If an administrator requests help, their request will be sent to our [Success Desk](mailto:success@neovation.com).

### User Help Text

This setting is only available when the group's [**Enable User Help** setting](/v1/docs/group-group-information#enable-user-help) is enabled.

Enter the text to display for the help link in the learner interface's header for users who have this group as their [home group](/v1/docs/home-groups).

![User Help Text 20230413](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/User%20Help%20Text%2020230413.png)

### Logo

You may upload a group logo that displays instead of the [account logo](/v1/docs/account-customization#logo) throughout SmarterU.

Refer to [SmarterU File Uploads](https://support.smarteru.com/docs/smarteru-file-uploads-1#group-logo) for file specifications.  

To upload your group logo, click **Upload Logo**.

If you have already uploaded your logo, hover over the filename to display the image. To delete the logo, click the X beside the file name.

## Related

- [Account: Email Template Options](/account-email-template-options.md)
- [Adding a Group](/adding-a-group.md)
- [Editing a Group](/editing-a-group.md)
- [Home Groups](/home-groups.md)
- [Settings: Groups](/settings-groups.md)
- [SmarterU File Uploads](/smarteru-file-uploads-1.md)
- [System Email Templates: Certification Emails](/system-email-templates-certification-emails.md)
- [System Email Templates: Course Emails - Online and SCORM](/system-email-templates-course-emails-online-and-scorm.md)
- [System Email Templates: Course Emails - General](/system-email-templates-course-emails-general.md)
- [System Email Templates](/system-email-templates.md)
