---
title: "ILT Waiting Lists: Removing Users from a Waiting List"
slug: "ilt-waiting-lists-removing-users-from-a-waiting-list"
tags: ["waiting lists"]
updated: 2022-03-08T19:48:54Z
published: 2022-03-08T19:48:54Z
canonical: "support.smarteru.com/ilt-waiting-lists-removing-users-from-a-waiting-list"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.smarteru.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ILT Waiting Lists: Removing Users from a Waiting List

## Who Has Access

The following users can remove users from a waiting list:

- Users with the [Group Manager](/v1/docs/group-permission-group-manager-gm) or [Instructor-Led Training Instructor](/v1/docs/group-permission-instructor-led-training-instructor-ilti) group permission.
- [Course managers](/v1/docs/course-course-managers), if the [account's **Course Manager Access** setting's](/v1/docs/account-settings#course-manager-access)*ILT Instructor* option is checked. Course managers will only be able to view sessions that belong to courses that they manage.
- [Administrators and owners](/v1/docs/user-profile-information#access-level).

## Removing Users from a Waiting List

To remove a user from a waiting list:

1. From the Admin menu, select **Course Admin**.
2. Select **ILT Waiting Lists**.

![](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/ILT%20Waiting%20List%20Menu%2020210816.png)

1. [View the waiting list for the course](/v1/docs/ilt-waiting-lists-viewing-waiting-lists).
2. Click the ![](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/X%2020210806.png) beside the user you would like to remove from the waiting list.

![](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Removing%20User%20from%20Waiting%20List%2020210816.png)

The Remove User from Waiting List window displays.

![](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Remove%20User%20from%20Waiting%20List%2020210816.png)

1. Specify the following.

### **Reason for Removal**

Enter why the user is being removed from the waiting list.

### **Send Waiting List Removal Email to Learner**

Check to send the user an email to let them know they have been removed from the waiting list.

If you opt to not send an email to the learner, the reason for removal will still be recorded.

### **Include Reason for Removal in Email**

Check to include the text entered in the Reason for Removal field in the email.

1. Click **Confirm**.

## Related

- [ILT Waiting Lists: Enrolling Users on a Waiting List](/ilt-waiting-lists-enrolling-users-on-a-waiting-list.md)
- [ILT Waiting Lists: Viewing Waiting Lists](/ilt-waiting-lists-viewing-waiting-lists.md)
- [ILT Waiting Lists Dashboard](/ilt-waiting-lists-dashboard.md)