---
title: "Knowledge Base: Knowledge Base Information"
slug: "knowledge-base-knowledge-base-information"
updated: 2023-08-15T20:14:28Z
published: 2023-08-15T20:14:28Z
canonical: "support.smarteru.com/knowledge-base-knowledge-base-information"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.smarteru.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Knowledge Base: Knowledge Base Information

These [knowledge base](/v1/docs/knowledge-bases) settings are located in the Knowledge Base Information accordion of the [Add](/v1/docs/adding-a-knowledge-base)/[Edit](/v1/docs/editing-a-knowledge-base-file) Knowledge Base workscreen.

![](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/knowledge-base-knowledge-base-information-image-q1mhg80z.png)

## Settings

Be sure to click **Save** after changing these settings.

### Name

The name of the knowledge base.

### Status

Select the knowledge base's status:

- Active - the knowledge base is accessible to the specified users
- Inactive - the knowledge base is not accessible

### Description

A description of the knowledge base.

### Allow Downloading

If checked, files and articles in the knowledge base may be downloaded. This checkbox is selected by default.

### By Default, Files and Articles Are

This setting controls whether files and articles in the knowledge base may be downloaded by default.

- Downloadable - By default, files and articles in the knowledge base may be downloaded. You may change the behavior at the file or article level.
- Not Downloadable - By default, files and articles in the knowledge base may not be downloaded. You may change the behavior at the file or article level.

### Default External Availability

This setting controls the default availability for files in the knowledge base. Note, this setting may be [overridden at the file level](/v1/docs/file-file-information#external-availability).

- None - By default, the file will not be available to anyone outside of SmarterU. No link will be available for the file.
- Secure - By default, the file will be available to anyone who is provided the direct link to the file provided that the person has a SmarterU account, the proper permissions, and is logged into SmarterU. For example, you may want to include a link to the file within an employee newsletter.
- Public - By default, the file will be available to anyone who is provided the direct link to the file.

### Image

Refer to [SmarterU File Uploads](https://support.smarteru.com/docs/smarteru-file-uploads-1#knowledge-base-image) for file specifications.  

To upload an image for the knowledge base:

1. Click **Upload Image**.
2. Navigate to the location of the image file.
3. Select the image file.
4. Click **Open**.

## Related

- [Adding a Knowledge Base](/adding-a-knowledge-base.md)
- [Editing a Knowledge Base](/editing-a-knowledge-base.md)
- [KB Management Dashboard](/kb-management-dashboard.md)
- [SmarterU File Uploads](/smarteru-file-uploads-1.md)