---
title: "Knowledge Base Reporting"
slug: "knowledge-base-reporting-1"
updated: 2022-06-20T18:36:56Z
published: 2022-06-20T18:36:56Z
canonical: "support.smarteru.com/knowledge-base-reporting-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.smarteru.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Knowledge Base Reporting

The KB Report enables you to view the number of times knowledge base items (i.e., articles or files) were viewed, downloaded, or edited.

![KB Report](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/knowledge-base-reporting-image-mrnr8cs8.png)

## Running the KB Report

To run the KB Report:

1. From the Admin menu, select **Knowledge Base**.
2. Select the knowledge base on which you would like to run the KB Report.
3. Click **Audit Report**.

![Audit Report Button](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/knowledge-base-reporting-image-n9aefps2.png)

A new tab displays the KB Report.

![KB Report](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/knowledge-base-reporting-image-k0l6mjdt.png)

By default, the KB Report includes all active articles and files in the knowledge base. You may filter the results by [specifying one or more filters](/v1/docs/knowledge-base-reporting#filters).

The results are displayed in a [grid](/v1/docs/knowledge-base-reporting#kb-report-grid). Click the item name to view the article or file, or click any of the numbers in the Views, Edits, or Downloads columns to view the [KB Report Drilldown](/v1/docs/viewing-the-kb-report-drilldown).

## Filters

Be sure to click **Run Report** after specifying any filters.

| **Filter** | **Description** |
| --- | --- |
| **Item Type** | Select the type of item to include in the report: - All - includes all articles and files in the knowledge base. - [Article](/v1/docs/knowledge-bases-articles) - includes only articles in the knowledge base. - [File](/v1/docs/knowledge-bases-files) - includes only files in the knowledge base. |
| **Item Name** | To filter the items by status, click ![Filter](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/knowledge-base-reporting-image-2r2qyttb.png) and select the status. Applying a filter status filters the item names displayed in the list. To filter the report by a specific item name, click the ![](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/knowledge-base-reporting-image-vuyhi91x.png) beside the items you would like to include. |
| **Activity Date** | Specify the date range to include in the report. The default date range is the last 30 days. |
| **Parent Folder** | Select the [parent folder](/v1/docs/knowledge-bases-folders) to include in the report. The items in the selected folder are included in the report. |

## KB Report Grid

The results of the KB Report are displayed in a grid. The columns in the grid are as follows:

| **Column** | **Description** |
| --- | --- |
| **Parent Folder** | The [folder](/v1/docs/knowledge-bases-folders) containing the article or file. |
| **Name** | The name of the [article](/v1/docs/knowledge-bases-articles) or [file](/v1/docs/knowledge-bases-files). Click the name to view the item. |
| **Type** | Indicates whether the item is an [article](/v1/docs/knowledge-bases-articles) or [file](/v1/docs/knowledge-bases-files). |
| **Status** | Indicates whether the item is active or inactive. |
| **Views** | The number of times that the item was viewed during the specified activity date range. Click the number to [view the KB Report Drilldown](/v1/docs/viewing-the-kb-report-drilldown). |
| **Edits** | The number of times that the item was edited during the specified activity date range. Click the number to [view the KB Report Drilldown](/v1/docs/viewing-the-kb-report-drilldown). |
| **Downloads** | The number of times that the item was downloaded during the specified activity date range. Click the number to [view the KB Report Drilldown](/v1/docs/viewing-the-kb-report-drilldown). |

## Related

- [Knowledge Bases: Articles](/knowledge-bases-articles.md)
- [Knowledge Bases: Files](/knowledge-bases-files.md)
- [Knowledge Bases: Folders](/knowledge-bases-folders.md)
- [Viewing Articles and Files](/viewing-articles-and-files.md)
- [Viewing the KB Report Drilldown](/viewing-the-kb-report-drilldown.md)