--- title: "SmarterU File Uploads" slug: "smarteru-file-uploads-1" updated: 2026-03-23T16:05:00Z published: 2026-03-23T16:05:00Z canonical: "support.smarteru.com/smarteru-file-uploads-1" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.smarteru.com/llms.txt > Use this file to discover all available pages before exploring further. # SmarterU File Uploads Various areas of SmarterU enable you to upload files. Below are the allowed file type and size requirements. - The following file uploads are in the admin interface unless specifically noted. - Uploading an image file that exceeds either of the specified dimensions may result in the image being blurry. > [!WARNING] > We recommend removing any special characters from the file name as they may prevent the file from uploading. ## Account ### [Account Logo](https://support.smarteru.com/v1/docs/account-customization#logo) ![Account Logo 20240605](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Account%20Logo%2020240605.png) #### File Types - GIF - JPG - PNG #### Specifications - 165(w) x 120(h) pixels ### [Certification Certificate](/v1/docs/account-customization#certification-certificate) ![Account Certification Certificate 20240605](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Account%20Certification%20Certificate%2020240605.png) #### File Types - PDF #### Specifications - There is no size requirement for completion certificates. However, if you would like to allow learners to print their completion certificates, you'll want to use dimensions that match your paper size. - 5 MB max - If your [account's **Insert QR Code into Completion Certificates** setting](https://support.smarteru.com/docs/account-settings#insert-qr-code-into-completion-certificates) is enabled, the QR code **will automatically be displayed** in the upper right corner of your custom certificate. ![QR Codes on Certificates 20220907(1)](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/QR%20Codes%20on%20Certificates%2020220907(1).png)To ensure that the QR code does not obscure the information you've added to your certificate, we recommend that you avoid the space designated for the QR code. The size of the QR code is 0.9674 inches wide and 1.0019 inches high. The QR code displays at the following coordinates on the certificate in Adobe Acrobat Pro. | | X Coordinate | Y Coordinate | | --- | --- | --- | | Top left corner of QR code | 700 | 20 | | Top right corner of QR code | 770 | 20 | | Bottom left corner of QR code | 700 | 92 | | Bottom right corner of QR code | 770 | 92 | ![QR Code](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/QR%20Code.png) ### [Course Certificate](/v1/docs/account-customization#course-completion-certificate) ![Account Course Certificate 20240605](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Account%20Course%20Certificate%2020240605.png) #### File Types - PDF #### Specifications - There is no size requirement for completion certificates. However, if you would like to allow learners to print their completion certificates, you'll want to use dimensions that match your paper size. - 5 MB max - If your [account's **Insert QR Code into Completion Certificates** setting](https://support.smarteru.com/docs/account-settings#insert-qr-code-into-completion-certificates) is enabled, the QR code **will automatically be displayed** in the upper right corner of your custom certificate. ![QR Codes on Certificates 20220907(1)](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/QR%20Codes%20on%20Certificates%2020220907(1).png)To ensure that the QR code does not obscure the information you've added to your certificate, we recommend that you avoid the space designated for the QR code. The size of the QR code is 0.9674 inches wide and 1.0019 inches high. The QR code displays at the following coordinates on the certificate in Adobe Acrobat Pro. | | X Coordinate | Y Coordinate | | --- | --- | --- | | Top left corner of QR code | 700 | 20 | | Top right corner of QR code | 770 | 20 | | Bottom left corner of QR code | 700 | 92 | | Bottom right corner of QR code | 770 | 92 | ![QR Code](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/QR%20Code.png) ### [Course Footer](https://support.smarteru.com/v1/docs/account-customization#footer) ![Account Course Footer 20240605](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Account%20Course%20Footer%2020240605.png) #### File Types - GIF - JPG - PNG #### Specifications - 924(w) x 200(h) pixels ### [Portal Logo](https://support.smarteru.com/v1/docs/account-portals#logo) ![Account Portal Logo 20240605](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Account%20Portal%20Logo%2020240605.png) #### File Types - GIF - JPG - PNG #### Specifications - 600(w) x 190(h) pixels ### [Portal Background Image](https://support.smarteru.com/v1/docs/account-portals#background-image) ![Account Portal Background 20240605](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Account%20Portal%20Background%2020240605.png) #### File Types - GIF - JPG - PNG #### Specifications - Centered background: 1280(w) x 1024(h) pixels - Stretched background: 1920(w) x 1080(h) pixels --- ## Courses ### [Completion Certificate](https://support.smarteru.com/docs/online-course-customization#course-completion-certificate) ![Course Information - Course Certificate 20240612](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Information%20-%20Course%20Certificate%2020240612.png) #### File Types - PDF #### Specifications - There is no size requirement for completion certificates. However, if you would like to allow learners to print their completion certificates, you'll want to use dimensions that match your paper size. - 5 MB max - If your [account's **Insert QR Code into Completion Certificates** setting](https://support.smarteru.com/docs/account-settings#insert-qr-code-into-completion-certificates) is enabled, the QR code **will automatically be displayed** in the upper right corner of your custom certificate. ![QR Codes on Certificates 20220907(1)](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/QR%20Codes%20on%20Certificates%2020220907(1).png)To ensure that the QR code does not obscure the information you've added to your certificate, we recommend that you avoid the space designated for the QR code. The size of the QR code is 0.9674 inches wide and 1.0019 inches high. The QR code displays at the following coordinates on the certificate in Adobe Acrobat Pro. | | X Coordinate | Y Coordinate | | --- | --- | --- | | Top left corner of QR code | 700 | 20 | | Top right corner of QR code | 770 | 20 | | Bottom left corner of QR code | 700 | 92 | | Bottom right corner of QR code | 770 | 92 | ![QR Code](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/QR%20Code.png) ### [Course Footer](/v1/docs/online-course-customization#course-footer) ![Course Information - Course Footer 20240612](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Information%20-%20Course%20Footer%2020240612.png) #### File Types - GIF - JPG - PNG #### Specifications - 924(w) x 200(h) pixels ### [Course Image](https://support.smarteru.com/docs/online-course-customization#course-image) ![Course Information - Course Image 20240612](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Information%20-%20Course%20Image%2020240612.png) #### File Types - GIF - JPG - PNG #### Specifications - 780(w) x 520(h) pixels ### [Merge Document](https://support.smarteru.com/docs/online-course-customization#merge-document) ![Course Information - Course Merge Doc 20240612](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Information%20-%20Course%20Merge%20Doc%2020240612.png) #### File Types - PDF #### Specifications - 5 MB max ### Online Course Content Refer to [Courses: Online Course Content](/v1/docs/smarteru-file-uploads-1#courses-online-course-content) section. ### [SCORM Course](https://support.smarteru.com/docs/scorm-course-main#scorm-package) Refer to [Courses: SCORM Course](/v1/docs/smarteru-file-uploads-1#courses-scorm-course) section. --- ## Courses: Online Course Content The objects listed below can be added to tasks in online courses. ### [Content Slide Audio](/v1/docs/content-slide-audio) ![Course Builder - Content Slide Settings - Audio 20240612](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Builder%20-%20Content%20Slide%20Settings%20-%20Audio%2020240612.png) #### File Types - MP3 #### Specifications - 10 MB max ### [Flashcard Activity Flip Button](https://support.smarteru.com/docs/adding-a-flashcard-activity#flip-button) ![Course Builder - Flashcards Settings - Flip Button 20240612](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Builder%20-%20Flashcards%20Settings%20-%20Flip%20Button%2020240612.png) #### File Types - GIF - JPG - PNG #### Specifications - 300(h) x 300(w) px - 10 MB max ### [Gameshow Activity Image](https://support.smarteru.com/docs/adding-a-gameshow-activity#question-and-answer-set) ![Course Builder - Gameshow - Activity Image 20240612](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Builder%20-%20Gameshow%20-%20Activity%20Image%2020240612.png) #### File Types - GIF - JPG - PNG #### Specifications - 400(w) x 200(h) px - 10 MB max ### [Labeling Activity Image](https://support.smarteru.com/docs/adding-a-labeling-activity#activity-group-settings) ![Course Builder - Labeling - Image 20240612](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Builder%20-%20Labeling%20-%20Image%2020240612.png) #### File Types - GIF - JPG - PNG #### Specifications - 400(w) x 400(h) px - 10 MB max ### [Quiz Question Audio](https://support.smarteru.com/docs/quiz-question-general-preferences#format) ![Course Builder - Question Settings - Audio 20240612](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Builder%20-%20Question%20Settings%20-%20Audio%2020240612.png) #### File Types - MP3 #### Specifications - 10 MB max ### [Quiz Question PDF](https://support.smarteru.com/docs/quiz-question-general-preferences#format) ![Course Builder - Question Settings - PDF 20240612](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Builder%20-%20Question%20Settings%20-%20PDF%2020240612.png) #### File Types - PDF #### Specifications - 10 MB max ### [Quiz Question Video](https://support.smarteru.com/docs/quiz-question-general-preferences#format) ![Course Builder - Question Settings - Video 20240613](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Builder%20-%20Question%20Settings%20-%20Video%2020240613.png) #### File Types - MP4 #### Specifications - 2 GB max for [CDN-hosted videos](/v1/docs/smarterus-content-delivery-network); 300 MB max for SmarterU-hosted videos. ### [PDF Task](/v1/docs/adding-a-pdf) ![Course Builder - PDF Settings 20240613](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Builder%20-%20PDF%20Settings%2020240613.png) #### File Types - PDF #### Specifications - 10 MB max ### [Video Task](/v1/docs/adding-a-video) ![Course Builder - Video Settings 20240613](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Builder%20-%20Video%20Settings%2020240613.png) #### File Types - MP4 #### Specifications - File names should NOT include special characters or spaces. - 2 GB max for [CDN-hosted videos](/v1/docs/smarterus-content-delivery-network); 300 MB max for SmarterU-hosted videos. ### Online Course Files ![Course Builder - Content Slide - Insert Menu 20240613](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Builder%20-%20Content%20Slide%20-%20Insert%20Menu%2020240613.png) #### File Types - AI - AVI - CSV - DOC - DOCX - EPUB - FLV - GIF - GZ - IDML - INDD - JPEG - JPG - KEY - MOBI - MOV - MP4 - MPEG - MPG - NUMBERS - ODP - ODS - ODT - PAGES - PDF - PNG - PPT - PPTX - PSD - RAR - TIF - TIFF - TXT - WAV - WMV - XLS - XLSX - ZIP #### Specifications For audio files, we recommend MP3 files as they will play automatically when opened. Most other file formats will need to be downloaded. For image files: - File names should NOT contain an ampersand (&) in their name. Although the [WYSIWYG editor](/v1/docs/wysiwyg-editor) allows you to upload files with an ampersand in the name, the image cannot be previewed or added to a course. - We recommend using JPEG or JPG for images in your courses as their file size is smaller and will enable the webpage to load faster. For video files: - File names should NOT include special characters or spaces. - 2 GB max for [CDN-hosted videos](/v1/docs/smarterus-content-delivery-network); 300 MB max for SmarterU-hosted videos. --- ## Courses: SCORM Course ### [PowerPoint](/v1/docs/converting-powerpoint) ![Course Information - SCORM - SCORM Package 20240612](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Information%20-%20SCORM%20-%20SCORM%20Package%2020240612.png) #### File Types - PPT #### Specifications - 350 MB max - Before uploading the file to SmarterU: - [Disable Protected View](https://support.office.com/en-us/article/what-is-protected-view-d6f09ac7-e6b9-4495-8e43-2bbcdbcb6653#bm5) for the file. - Remove any special characters from the file name. - Be sure the PowerPoint file is NOT [marked as final](https://support.office.com/en-us/article/Prevent-changes-to-a-final-version-of-a-presentation-4266c913-7d40-4c0b-a72a-c40e3839b660" \t "_blank). Refer to [this page](https://support.office.com/en-us/article/Prevent-changes-to-a-final-version-of-a-presentation-4266c913-7d40-4c0b-a72a-c40e3839b660" \t "_blank) to determine if your PowerPoint is set as a final version. ### [SCORM Package](/v1/docs/publishing-scorm-courses) ![Course Information - SCORM - SCORM Package 20240612](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Information%20-%20SCORM%20-%20SCORM%20Package%2020240612.png) #### File Types - ZIP #### Specifications - 350 MB max > [!NOTE] > If you need to upload SCORM packages that are more than 350MB, please contact our [Success Desk](mailto: success@neovation.com) to discuss options. - Before uploading the file to SmarterU, remove any special characters and spaces from the file name. - The SCORM files must be in the root directory of the .ZIP file in order for it to run properly in SmarterU. --- ## Dashboard Sets ### [Image Widget](/v1/docs/page-configuration-for-image-widgets) ![Dashboard Set Page - Image Widget 20240613](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Dashboard%20Set%20Page%20-%20Image%20Widget%2020240613.png) #### File Types - GIF - JPG - PNG #### Specifications - 10 MB max ### [Video Widget](/v1/docs/page-configuration-for-video-widget) ![Dashboard Set Page - Video Widget 20240613](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Dashboard%20Set%20Page%20-%20Video%20Widget%2020240613.png) #### File Types - MP4 #### Specifications - File names should NOT include special characters or spaces. - 2 GB max for [CDN-hosted videos](/v1/docs/smarterus-content-delivery-network); 300 MB max for SmarterU-hosted videos. --- ## Forms ### [Attachments (Learner Interface)](/v1/docs/learner-interface-forms) ![Learner UI - Form - File 20240626](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Learner%20UI%20-%20Form%20-%20File%2020240626.png) #### File Types - AI - AVI - CP - CPTX - CSV - DOC - DOCX - EPUB - FLV - GIF - GZ - IDML - INDD - JPEG - JPG - KEY - MOBI - MOV - MP3 - MP4 - MPEG - MPG - NUMBERS - ODP - ODS - ODT - PAGES - PDF - PNG - PPT - PPTX - PSD - RAR - TIF - TIFF - TXT - WAV - WMV - XLS - XLSX - ZIP #### Specifications - 10 MB max - 10 files/form max ### [Image Widget](https://support.smarteru.com/docs/form-widgets#image) ![Form - Image Widget 20240613](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Form%20-%20Image%20Widget%2020240613.png) #### File Types - GIF - JPG - PNG #### Specifications - 4 MB max ### [Video Widget](https://support.smarteru.com/docs/form-widgets#video) ![Form - Video Widget 20240613](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Form%20-%20Video%20Widget%2020240613.png) #### File Types - MP4 #### Specifications - File names should NOT include special characters or spaces. - 2 GB max for [CDN-hosted videos](/v1/docs/smarterus-content-delivery-network); 300 MB max for SmarterU-hosted videos. --- ## Groups ### [Group Logo](https://support.smarteru.com/docs/group-group-information#logo) ![Group - Logo 20240613](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Group%20-%20Logo%2020240613.png) #### File Types - GIF - JPG - PNG #### Specifications - 330(w) x 240(h) pixels --- ## Knowledge Bases ### [Article Image](/v1/docs/article-image-gallery) ![Article - Image 20240613](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Article%20-%20Image%2020240613.png) #### File Types - GIF - JPG - PNG #### Specifications - 10 MB max ### [Article Thumbnail Image](https://support.smarteru.com/docs/article-article-information#add-thumbnail-image) ![Article - Thumbnail Image 20240613](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Article%20-%20Thumbnail%20Image%2020240613.png) #### File Types - GIF - JPG - PNG #### Specifications - 780(w) px x 520(h) pixels ### File Embed Refer to [Supported Knowledge Base File Embed Sources](/v1/docs/supported-knowledge-base-file-embed-sources). ### [File Thumbnail Image](https://support.smarteru.com/docs/file-file-information#add-thumbnail-image) ![File - Thumbnail Image 20240613](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/File%20-%20Thumbnail%20Image%2020240613.png) #### File Types - GIF - JPG - PNG #### Specifications - 780(w) px x 520(h) pixels ### [File Upload](https://support.smarteru.com/docs/file-file-information#source) ![File - File 20240613](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/File%20-%20File%2020240613.png) #### File Types - AI - AVI - CP - CPTX - CSV - DOC - DOCX - EPUB - FLV - GIF - GZ - IDML - INDD - JPEG - JPG - KEY - MOBI - MOV - MP3 - MP4 - MPEG - MPG - NUMBERS - ODP - ODS - ODT - PAGES - PDF - PNG - PPT - PPTX - PSD - RAR - TIF - TIFF - TXT - WAV - WMV - XLS - XLSX - ZIP #### Specifications - For audio files, we recommend MP3 files as they will play automatically when opened. Most other file formats will need to be downloaded. - For video files: - File names should NOT include special characters or spaces. - 2 GB max for [CDN-hosted videos](/v1/docs/smarterus-content-delivery-network); 300 MB max for SmarterU-hosted videos. ### [Knowledge Base Image](https://support.smarteru.com/docs/knowledge-base-knowledge-base-information#image) ![Knowledge Base - Image 20240613](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Knowledge%20Base%20-%20Image%2020240613.png) #### File Types - GIF - JPG - PNG #### Specifications - 240(w) x 140(h) pixels - 5 MB max --- ## Learning Plans ### [Action Attachment](/v1/docs/reviewing-confirming-and-rejecting-actions) ![Action - File 20240626](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Action%20-%20File%2020240626.png) #### File Types - AI - AVI - CSV - DOC - DOCX - EPUB - FLV - GIF - GZ - IDML - INDD - JPEG - JPG - KEY - MOBI - MOV - MP3 - MP4 - MPEG - MPG - NUMBERS - ODP - ODS - ODT - PAGES - PDF - PNG - PPT - PPTX - PSD - RAR - TIF - TIFF - TXT - WAV - WMV - XLS - XLSX - ZIP #### Specifications - For audio files, we recommend MP3 files as they will play automatically when opened. Most other file formats will need to be downloaded. - 16 MB max ### Action Attachment (Learner Interface) ![Learner UI - Action - File 20240624](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Learner%20UI%20-%20Action%20-%20File%2020240624.png) #### File Types - AI - AVI - CSV - DOC - DOCX - EPUB - FLV - GIF - GZ - IDML - INDD - JPEG - JPG - KEY - MOBI - MOV - MP3 - MP4 - MPEG - MPG - NUMBERS - ODP - ODS - ODT - PAGES - PDF - PNG - PPT - PPTX - PSD - RAR - TIF - TIFF - TXT - WAV - WMV - XLS - XLSX - ZIP #### Specifications - For audio files, we recommend MP3 files as they will play automatically when opened. Most other file formats will need to be downloaded. - 16 MB max ### [Certification Certificate](https://support.smarteru.com/docs/certification-main#certificate) ![Certification - Certificate 20240613](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Certification%20-%20Certificate%2020240613.png) #### File Types - PDF #### Specifications - There is no size requirement for completion certificates. However, if you would like to allow learners to print their completion certificates, you'll want to use dimensions that match your paper size. - 5 MB max - If your [account's **Insert QR Code into Completion Certificates** setting](https://support.smarteru.com/docs/account-settings#insert-qr-code-into-completion-certificates) is enabled, the QR code **will automatically be displayed** in the upper right corner of your custom certificate. ![QR Codes on Certificates 20220907(1)](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/QR%20Codes%20on%20Certificates%2020220907(1).png)To ensure that the QR code does not obscure the information you've added to your certificate, we recommend that you avoid the space designated for the QR code. The size of the QR code is 0.9674 inches wide and 1.0019 inches high. The QR code displays at the following coordinates on the certificate in Adobe Acrobat Pro. | | X Coordinate | Y Coordinate | | --- | --- | --- | | Top left corner of QR code | 700 | 20 | | Top right corner of QR code | 770 | 20 | | Bottom left corner of QR code | 700 | 92 | | Bottom right corner of QR code | 770 | 92 | ![QR Code](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/QR%20Code.png) --- ## Organizations ### [Logo](/v1/docs/organization-organization-information#logo) ![Organization - Logo 20240613](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Organization%20-%20Logo%2020240613.png) #### File Types - GIF - JPG - PNG #### Specifications - 150(w) x 150(h) pixels - 5 MB max --- ## Subscriptions ### [Image](/v1/docs/subscription-image) ![Subscription - Image 20240613](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Subscription%20-%20Image%2020240613.png) #### File Types - GIF - JPG - PNG #### Specifications - 400(w) x 600(h) pixels - 5 MB max --- ## Users ### [Photo](https://support.smarteru.com/docs/user-login-information#photo) ![User - Photo 20240613](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/User%20-%20Photo%2020240613.png) #### File Types - GIF - JPG - PNG #### Specifications - 150(h) x 150(w) pixels - 5 MB max ### [User Import](/v1/docs/importing-users) ![Import Users - CSV 20240613](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Import%20Users%20-%20CSV%2020240613.png) #### File Types - CSV #### Specifications Refer to [Importing Users: Creating a CSV File](/v1/docs/importing-users-creating-a-csv-file) for details. ## Related - [Account: Customization](/account-customization.md) - [Actions](/actions.md) - [Group: Group Information](/group-group-information.md) - [Importing Users: Creating a CSV File](/importing-users-creating-a-csv-file.md) - [Instructor-Led Course: Customization](/instructor-led-course-customization.md) - [Knowledge Bases: Articles](/knowledge-bases-articles.md) - [Knowledge Bases: Files](/knowledge-bases-files.md) - [Learner Interface: Uploading and Submitting Actions](/learner-interface-uploading-and-submitting-actions.md) - [Online Course: Customization](/online-course-customization.md) - [Organization: Organization Information](/organization-organization-information.md) - [Page: Configuration for Image Widgets](/page-configuration-for-image-widgets.md) - [Page: Configuration for Video Widget](/page-configuration-for-video-widget.md) - [SCORM Course: Customization](/scorm-course-customization.md) - [Subscription: Image](/subscription-image.md) - [Tasks](/tasks.md) - [Uploading an Action's File](/uploading-an-actions-file.md) - [User: Login Information](/user-login-information.md) - [WYSIWYG Editor: Using the File Manager](/wysiwyg-editor-using-the-file-manager.md)