--- title: "System Email Templates: Course Emails - Online and SCORM" slug: "system-email-templates-course-emails-online-and-scorm" updated: 2024-04-04T20:37:45Z published: 2024-04-04T20:37:45Z canonical: "support.smarteru.com/system-email-templates-course-emails-online-and-scorm" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.smarteru.com/llms.txt > Use this file to discover all available pages before exploring further. # System Email Templates: Course Emails - Online and SCORM ## Course Due Reminder ### Email Subject Course Due Reminder for *|course.name|* Course Due Reminder for Employee Onboarding Course ### Description This email is sent to a learner when: > Either the account's [**Enable Email Summarization** setting](/v1/docs/account-scheduled-reminders#enable-email-summarization) is unchecked OR There are five or fewer course due reminder emails to be sent to the learner on that day AND > Either the account's [**Enable Course Due Reminders** setting](/v1/docs/account-scheduled-reminders#enable-course-due-reminders) is checked and not overridden at the course level OR The course's [**Enable Course Due Reminders** setting](/v1/docs/course-scheduled-reminders#enable-course-due-reminders) is checked AND > A learner has not completed the course on the reminder's [specified number of days](/v1/docs/course-scheduled-reminders#adding-a-course-due-reminder) ### Example ![Course Due Reminder 20231024](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Due%20Reminder%2020231024.png) ### Changing the Template [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the Course Due Reminder email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Course - Online and SCORM accordion](/v1/docs/account-email-template-options#course-online-and-scorm-email-types) and select the email template for the [Course Due Reminder email type](/v1/docs/account-email-template-options#course-due-reminder). To change the email template used for a course: 1. Check the **Customize Email Template** checkbox. 2. Select the template from the list. 3. Click **Save**. --- ## Course Due Reminder (Multiple Learners) ### Email Subject Course Due Reminder (Multiple Learners) ### Description This email is sent to supervisors, selected users, and/or specified recipients of the course due reminder when: > Either the account's [**Enable Course Due Reminders** setting](/v1/docs/account-scheduled-reminders#enable-course-due-reminders) is checked and not overridden at the course level OR The course's [**Enable Course Due Reminders** setting](/v1/docs/course-scheduled-reminders#enable-course-due-reminders) is checked AND > A learner has not completed the course on the reminder's [specified number of days](/v1/docs/course-scheduled-reminders#adding-a-course-due-reminder) If there are more than 100 unique enrollments in the email, the supervisors, selected users, and/or specified recipients will need to run the [Enrollment Report](/v1/docs/enrollment-report) to view the entire list of enrollments. ### Example ![Course Due Reminder Multiple Learners 20231024](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Due%20Reminder%20Multiple%20Learners%2020231024.png) ### Changing the Template [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the Course Due Reminder (Multiple Learners) email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Course - Online and SCORM accordion](/v1/docs/account-email-template-options#course-online-and-scorm-email-types) and select the email template for the [Course Due Reminder (Multiple Learners) email type](/v1/docs/account-email-template-options#course-due-reminder-multiple-learners). To change the email template used for a course: 1. Check the **Customize Email Template** checkbox. 2. Select the template from the list. 3. Click **Save**. --- ## Course Due Reminder (Multiple) ### Email Subject Course Due Reminder (Multiple) ### Description This email is sent to a learner instead of the [Course Due Reminder](/v1/docs/system-email-templates-course-emails-online-and-scorm#course-due-reminder) email when: > The account's [**Enable Email Summarization** setting](/v1/docs/account-scheduled-reminders#enable-email-summarization) is checked AND > Either the account's [**Enable Course Due Reminders** setting](/v1/docs/account-scheduled-reminders#enable-course-due-reminders) is checked and not overridden at the course level OR The course's [**Enable Course Due Reminders** setting](/docs/course-scheduled-reminders#enable-course-due-reminders) is checked AND > There are six or more course due reminder emails to be sent to the learner on that day ### Example ![Course Due Reminder Multiple 20240404](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Due%20Reminder%20Multiple%2020240404.png) ### Changing the Template [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the Course Due Reminder (Multiple) email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Course - Online and SCORM accordion](/v1/docs/account-email-template-options#course-online-and-scorm-email-types) and select the email template for the [Course Due Reminder (Multiple) email type](/v1/docs/account-email-template-options#course-due-reminder-multiple). To change the email template used for a course: 1. Check the **Customize Email Template** checkbox. 2. Select the template from the list. 3. Click **Save**. --- ## Course Past Due Reminder ### Email Subject Course Past Due Reminder for *|course.name|* Course Past Due Reminder for Employee Onboarding Course ### Description This email is sent to a learner when: > Either the account's [**Enable Email Summarization** setting](/v1/docs/account-scheduled-reminders#enable-email-summarization) is unchecked OR There are five or fewer course past due reminder emails to be sent to the learner on that day AND > Either the account's [**Enable Course Past Due Reminders** setting](/v1/docs/account-scheduled-reminders#enable-course-past-due-reminders) is checked and not overridden at the course level OR The course's [**Enable Course Past Due Reminders** setting](/v1/docs/course-scheduled-reminders#enable-course-past-due-reminders) is checked AND > A learner has not completed the course on the reminder's [specified number of days](/v1/docs/course-scheduled-reminders#adding-a-course-due-reminder) ### Example ![Course Past Due Reminder 20231024](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Past%20Due%20Reminder%2020231024.png) ### Changing the Template [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the Course Past Due Reminder email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Course - Online and SCORM accordion](/v1/docs/account-email-template-options#course-online-and-scorm-email-types) and select the email template for the [Course Past Due Reminder email type](/v1/docs/account-email-template-options#course-past-due-reminder). To change the email template used for a course: 1. Check the **Customize Email Template** checkbox. 2. Select the template from the list. 3. Click **Save**. --- ## Course Past Due Reminder (Multiple Learners) ### Email Subject Course Past Due Reminder (Multiple Learners) ### Description This email is sent to supervisors, selected users, and/or specified recipients of the course past due reminder when: > Either the account's [**Enable Course Past Due Reminders** setting](/v1/docs/account-scheduled-reminders#enable-course-past-due-reminders) is checked and not overridden at the course level OR The course's [**Enable Course Past Due Reminders** setting](/v1/docs/course-scheduled-reminders#enable-course-past-due-reminders) is checked AND > A learner has not completed the course on the reminder's [specified number of days](/v1/docs/course-scheduled-reminders#adding-a-course-due-reminder) If there are more than 100 unique enrollments in the email, the supervisors, selected users, and/or specified recipients will need to run the [Enrollment Report](/v1/docs/enrollment-report) to view the entire list of enrollments. ### Example ![Course Past Due Reminder Multiple Learners 20231024](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Past%20Due%20Reminder%20Multiple%20Learners%2020231024.png) ### Changing the Template [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the Course Past Due Reminder (Multiple Learners) email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Course - Online and SCORM accordion](/v1/docs/account-email-template-options#course-online-and-scorm-email-types) and select the email template for the [Course Past Due Reminder (Multiple Learners) email type](/v1/docs/account-email-template-options#course-past-due-reminder-multiple-learners). To change the email template used for a course: 1. Check the **Customize Email Template** checkbox. 2. Select the template from the list. 3. Click **Save**. --- ## Course Past Due Reminder (Multiple) ### Email Subject Course Past Due Reminder (Multiple) ### Description This email is sent to a learner instead of the [Course Past Due Reminder](/v1/docs/system-email-templates-course-emails-online-and-scorm#course-past-due-reminder) email when: > The account's [**Enable Email Summarization** setting](/v1/docs/account-scheduled-reminders#enable-email-summarization) is checked AND > Either the account's [**Enable Course Past Due Reminders** setting](/v1/docs/account-scheduled-reminders#enable-course-past-due-reminders) is checked and not overridden at the course level OR The course's [**Enable Course Past Due Reminders** setting](/v1/docs/course-scheduled-reminders#enable-course-past-due-reminders) is checked AND > There are six or more course past due reminder emails to be sent to the learner on that day ### Example ![Course Past Due Reminder Multiple 20240404](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Past%20Due%20Reminder%20Multiple%2020240404.png) ### Changing the Template [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the Course Past Due Reminder (Multiple) email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Course - Online and SCORM accordion](/v1/docs/account-email-template-options#course-online-and-scorm-email-types) and select the email template for the [Course Past Due Reminder (Multiple) email type](/v1/docs/account-email-template-options#course-past-due-reminder-multiple). To change the email template used for a course: 1. Check the **Customize Email Template** checkbox. 2. Select the template from the list. 3. Click **Save**. --- ## Grader Reminder ### Email Subject Grader Reminder ### Description This email is only applicable to online courses. This email is sent to [potential graders](/v1/docs/quiz-graders) when: > A quiz's [**Send Reminder Email to Grader** setting](/v1/docs/quiz-long-answer-grading-automation#send-reminder-email-to-grader) is checked AND > The quiz is not finalized after the [specified number of days](/v1/docs/quiz-long-answer-grading-automation#send-reminder-to-grader-after) after a grader claimed it ### Example ![Grader Reminder 20231024](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Grader%20Reminder%2020231024.png) ### Changing the Template [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the Grader Reminder email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Course - Online and SCORM accordion](/v1/docs/account-email-template-options#course-online-and-scorm-email-types) and select the email template for the [Grader Reminder email type](/v1/docs/account-email-template-options#grader-reminder). To change the email template used for a specific online course's quiz: 1. Check the [**Send Reminder Email to Grader** checkbox](/v1/docs/quiz-long-answer-grading-automation#send-reminder-email-to-grader) on the quiz workscreen. 1. Check the **Change Assigned Email Template** checkbox. 2. Select the template from the list. 3. Click **Save**. --- ## Group Manager Reminder ### Email Subject Group Manager Reminder ### Description This email is only applicable to online courses. This email is sent to group managers when: > A quiz's [**Send Reminder Email to Group Managers** setting](/v1/docs/quiz-long-answer-grading-automation#send-reminder-email-to-group-managers) is checked AND > The quiz is not finalized after the [specified number of days](/v1/docs/quiz-long-answer-grading-automation#send-reminder-to-group-managers-after) after a grader claimed it ### Example ![Group Manager Reminder 20231024](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Group%20Manager%20Reminder%2020231024.png) ### Changing the Template [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the Group Manager Reminder email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Course - Online and SCORM accordion](/v1/docs/account-email-template-options#course-online-and-scorm-email-types) and select the email template for the [Group Manager Reminder email type](/v1/docs/account-email-template-options#group-manager-reminder). To change the email template used for a specific online course's quiz: 1. Check the [**Send Reminder to Group Managers** checkbox](/v1/docs/quiz-long-answer-grading-automation#send-reminder-email-to-group-managers) on the quiz workscreen. 1. Check the **Change Assigned Email Template** checkbox. 2. Select the template from the list. 3. Click **Save**. --- ## No Grader Reminder ### Email Subject No Grader Reminder ### Description This email is only applicable to online courses. This email is sent to group managers when: > A quiz's [**Send Reminder Email to Group Managers When No Grader Has Been Assigned** setting](/v1/docs/quiz-long-answer-grading-automation#send-reminder-email-to-group-managers-when-no-grader-has-been-assigned) is checked AND > A potential grader has not claimed the quiz after the [specified number of days](/v1/docs/quiz-long-answer-grading-automation#send-reminder-after) after the learner completes the quiz ### Example ![No Grader Reminder 20231024](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/No%20Grader%20Reminder%2020231024.png) ### Changing the Template [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the No Grader Reminder email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Course - Online and SCORM accordion](/v1/docs/account-email-template-options#course-online-and-scorm-email-types) and select the email template for the [No Grader Reminder email type](/v1/docs/account-email-template-options#no-grader-reminder). To change the email template used for a specific online course's quiz: 1. Check the [**Send Reminder Email to Group Managers When No Grader Has Been Assigned** checkbox](/v1/docs/quiz-long-answer-grading-automation#send-reminder-email-to-group-managers-when-no-grader-has-been-assigned) on the quiz workscreen. 1. Check the **Change Assigned Email Template** checkbox. 2. Select the template from the list. 3. Click **Save**. --- ## Proctor Notification ### Email Subject Proctor Notification ### Description This email is only applicable to online courses. This email is sent to users who have the [Quiz Proctor group permission](/v1/docs/group-permission-quiz-proctor-qp) when: > A [learner is enrolled](/v1/docs/enrolling-users) in an online course that has its [**Enable Proctoring** setting](/v1/docs/online-course-proctoring#enable-proctoring) checked AND > The course has its [**Email Proctors When a Learner is Enrolled** setting](/v1/docs/online-course-proctoring#email-proctors-when-a-learner-is-enrolled) checked ### Example ![Proctor Notification 20231024](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Proctor%20Notification%2020231024.png) ### Changing the Template [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the Proctor Notification email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Course - Online and SCORM accordion](/v1/docs/account-email-template-options#course-online-and-scorm-email-types) and select the email template for the [Proctor Notification email type](/v1/docs/account-email-template-options#proctor-notification). To change the email template used for a specific course: 1. Check the [**Email Proctors When a Learner is Enrolled** checkbox](/v1/docs/online-course-proctoring#email-proctors-when-a-learner-is-enrolled) on the Course Information workscreen. 1. Check the **Change Assigned Email Template** checkbox. 2. Select the template from the list. 3. Click **Save**. --- ## Quiz Available for Grading ### Email Subject Quiz Available for Grading ### Description This email is only applicable to online courses. This email is sent to users who have been [selected as graders](/v1/docs/quiz-graders) for a quiz when: > A learner completes a quiz containing a long answer question AND > The quiz's [**Send Grader Notifications** setting](/v1/docs/quiz-long-answer-grading-automation#send-grader-notifications) is enabled ### Example ![Quiz Available for Grading 20231024](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Quiz%20Available%20for%20Grading%2020231024.png) ### Changing the Template [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the Quiz Available for Grading email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Course - Online and SCORM accordion](/v1/docs/account-email-template-options#course-online-and-scorm-email-types) and select the email template for the [Quiz Available for Grading email type](/v1/docs/account-email-template-options#quiz-available-for-grading). To change the email template used for a specific online course's quiz: 1. Check the [**Send Grader Notifications** checkbox](/v1/docs/quiz-long-answer-grading-automation#send-grader-notifications) on the quiz workscreen. 1. Check the **Change Assigned Email Template** checkbox. 2. Select the template from the list. 3. Click **Save**. --- ## Quiz Graded ### Email Subject Your quiz has been graded ### Description This email is only applicable to online courses. This email is sent to a learner when: > All [long answer quiz questions](/v1/docs/quiz-question-general-preferences#type) in a quiz are graded AND > The quiz's [**Send Learner Graded Quiz Notification** setting](/v1/docs/quiz-long-answer-grading-automation#send-learner-graded-quiz-notification) is enabled ### Example ![Quiz Graded 20231024](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Quiz%20Graded%2020231024.png) ### Changing the Template [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the Quiz Graded email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Course - Online and SCORM accordion](/v1/docs/account-email-template-options#course-online-and-scorm-email-types) and select the email template for the [Quiz Graded email type](/v1/docs/account-email-template-options#quiz-graded). To change the email template used for a specific online course's quiz: 1. Check the [**Send Learner Graded Quiz Notification** checkbox](/v1/docs/quiz-long-answer-grading-automation#send-learner-graded-quiz-notification) on the quiz workscreen. 1. Check the **Change Assigned Email Template** checkbox. 2. Select the template from the list. 3. Click **Save**. --- ## SCORM Conversion Notification Success ### Email Subject SCORM Conversion Complete - *|course.name|* Scorm Conversion Complete - Employee Onboarding Course ### Description This email is only applicable to SCORM courses. This email is sent to the user who [uploaded a PowerPoint file to a SCORM course](/v1/docs/scorm-course-main#scorm-package) after SmarterU converts the PowerPoint file. ### Example ![Scorm Conversion Complete 20231024](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Scorm%20Conversion%20Complete%2020231024.png) ### Changing the Template [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the SCORM Conversion Notification Success email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Course - Online and SCORM accordion](/v1/docs/account-email-template-options#course-online-and-scorm-email-types) and select the email template for the [SCORM Conversion Notification Success email type](/v1/docs/account-email-template-options#scorm-conversion-notification-success). --- ## Task Completion to Custom Contact ### Email Subject Task Notification Alert ### Description This email is only applicable to online courses. This email is sent to the [specified custom contacts](/v1/docs/online-course-tasks-notifications#send-to-custom-contact) when: > A learner completes an online course's task AND > The task has its [**Send Completion Notification**](/v1/docs/online-course-tasks-notifications#send-completion-notification) and [**Send to Custom Contact** settings](/v1/docs/online-course-tasks-notifications#send-to-custom-contact) checked This setting is applicable to all task types for online courses. ### Example ![Task Completion to Custom Contact 20231024](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Task%20Completion%20to%20Custom%20Contact%2020231024.png) ### Changing the Template [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the Task Completion to Custom Contact email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Course - Online and SCORM accordion](/v1/docs/account-email-template-options#course-online-and-scorm-email-types) and select the email template for the [Task Completion to Custom Contact email type](/v1/docs/account-email-template-options#task-completion-to-custom-contact). To change the email template used for a specific online course's task: 1. Check the [**Send Completion Notification**](/v1/docs/online-course-tasks-notifications#send-completion-notification) and the [**Send to Custom Contact**](/v1/docs/online-course-tasks-notifications#send-to-custom-contact) checkboxes on the task workscreen. 1. Check the **Change Assigned Email Template** checkbox. 2. Select the template from the list. 3. Click **Save**. --- ## Task Completion to Group Contact ### Email Subject Task Notification Alert ### Description This email is only applicable to online courses. This email is sent to the email addresses specified in the [group's **Send Completion Notifications To** setting](/v1/docs/group-group-information#send-completion-notifications-to) when: > A learner completes an online course's task AND > The task has its [**Send Completion Notification**](/v1/docs/online-course-tasks-notifications#send-completion-notification) and [**Send to Group Contact** settings](/v1/docs/online-course-tasks-notifications#send-to-home-group-contact) checked This setting is applicable to all task types for online courses. ### Example ![Task Completion to Group Contact 20231024](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Task%20Completion%20to%20Group%20Contact%2020231024.png) ### Changing the Template [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the Task Completion to Group Contact email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Course - Online and SCORM accordion](/v1/docs/account-email-template-options#course-online-and-scorm-email-types) and select the email template for the [Task Completion to Group Contact email type](/v1/docs/account-email-template-options#task-completion-to-group-contact). To change the email template used for a specific online course's task: 1. Check the **[Send Completion Notification](/v1/docs/online-course-tasks-notifications#send-completion-notification)** and the **[Send to Group Contact](/v1/docs/online-course-tasks-notifications#send-to-home-group-contact)** checkboxes on the task workscreen. 1. Check the **Change Assigned Email Template** checkbox. 2. Select the template from the list. 3. Click **Save**. --- ## Task Feedback ### Email Subject *|course.name|* > *|email.chaptername|* > *|course.quiz/taskname|* Example: Employee Onboarding Course > Introduction to Management > Final Exam ### Description This email is only applicable to online courses. This email is sent to the [email addresses specified in an online course's Feedback Email field](/v1/docs/online-course-notifications#feedback-email) when a [learner who has the **Allow Feedback** setting](/v1/docs/user-login-information#allow-feedback) enabled [provides feedback](/v1/docs/learner-interface-providing-task-feedback) on a task. ### Example ![Task Feedback 20231024](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Task%20Feedback%2020231024.png) ### Changing the Template [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the Task Feedback email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Course - Online and SCORM accordion](/v1/docs/account-email-template-options#course-online-and-scorm-email-types) and select the email template for the [Task Feedback email type](/v1/docs/account-email-template-options#task-feedback). To change the email template used for a specific course: 1. Check the [**Send Course Feedback Notification** checkbox](/v1/docs/online-course-notifications#send-course-feedback-notification)on the Course Information workscreen. 1. Check the **Change Assigned Email Template** checkbox. 2. Select the template from the list. 3. Click **Save**. ## Related - [Account: Email Template Options](/account-email-template-options.md) - [Content Slides](/content-slides.md) - [Fill-in-the-Blank](/activity-fill-in-the-blank.md) - [Flashcards](/activity-flashcards.md) - [Gameshow](/activity-gameshow.md) - [Group: Group Information](/group-group-information.md) - [Instructor-Led Session: Notification Options](/instructor-led-session-notification-options.md) - [Labeling](/activity-labeling.md) - [Matching](/activity-matching.md) - [MultiChoice](/activity-multichoice.md) - [Online Course: Notifications](/online-course-notifications.md) - [Online Course: Proctoring](/online-course-proctoring.md) - [PDFs](/pdfs.md) - [Quiz: Graders](/quiz-graders.md) - [Quiz: Long Answer Grading Automation](/quiz-long-answer-grading-automation.md) - [Quizzes](/quizzes.md) - [SCORM Course: Main](/scorm-course-main.md) - [SCORM Course: Notifications](/scorm-course-notifications.md) - [System Email Templates](/system-email-templates.md) - [User: Login Information](/user-login-information.md) - [Videos](/videos.md)