--- title: "System Email Templates: Enrollment Emails" slug: "system-email-templates-enrollment-emails" updated: 2023-10-26T14:16:32Z published: 2023-10-26T14:16:32Z canonical: "support.smarteru.com/system-email-templates-enrollment-emails" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.smarteru.com/llms.txt > Use this file to discover all available pages before exploring further. # System Email Templates: Enrollment Emails ## **Course Enrollment** ### **Email Subject** Enrollment of *|course.name|* by *|account.name|* Example: Enrollment of Employee Onboarding Course by Fina Shoes Academy (Demo) ### **Description** This email is sent to a user when: > They are enrolled in a single course OR > An [automated group](/v1/docs/automating-group-enrollments) or [automated learning plan](/v1/docs/learning-plan-automation) enrollment occurs ### **Example** ![Course Enrollment 20231026](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Enrollment%2020231026.png) ### **Changing the Template** [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the Course Enrollment email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Enrollment accordion](/v1/docs/account-email-template-options#enrollment-email-types) and select the email template for the [Course Enrollment email type](/v1/docs/account-email-template-options#course-enrollment). --- ## Course Enrollment (Multiple) ### **Email Subject** Course Enrollment by *|account.name|* Example: Course Enrollment by Fina Shoes Academy (Demo) ### **Description** This email is sent to a user when they are enrolled in multiple courses. ### **Example** ![Course Enrollment Multiple 20231026](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Enrollment%20Multiple%2020231026.png) ### **Changing the Template** [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the Course Enrollment (Multiple) email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Enrollment accordion](/v1/docs/account-email-template-options#enrollment-email-types) and select the email template for the [Course Enrollment (Multiple) email type](/v1/docs/account-email-template-options#course-enrollment-multiple). --- ## Course Enrollment Notification to Supervisor ### **Email Subject** Course Enrollment by *|account.name|* Example: Course Enrollment by Fina Shoes Academy (Demo) ### **Description** This email is sent to a user who is the supervisor of multiple learners when: > The learners are [enrolled in one or more courses](/v1/docs/enrolling-users) AND > The [learners' **Send Emails To** setting is set to *Their Supervisor*](/v1/docs/user-login-information#send-email-to) ### **Example** ![Course Enrollment Notification to Supervisor 20231026](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Enrollment%20Notification%20to%20Supervisor%2020231026.png) ### **Changing the Template** [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the Course Enrollment Notification to Supervisor email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Enrollment accordion](/v1/docs/account-email-template-options#enrollment-email-types) and select the email template for the [Course Enrollment Notification to Supervisor email type](/v1/docs/account-email-template-options#course-enrollment-notification-to-supervisor). --- ## Course Unenrollment Notification ### **Email Subject** Unenrollment of *|course.name|* by *|account.name|* Example: Unenrollment of Employee Onboarding Course by Fina Shoes Academy (Demo) ### **Description** This email is sent to a user when: > They unenroll from a course OR > Are unenrolled from a course by another user The email will also be sent to the user's supervisor if the [course's setting to CC the supervisor is enabled](/v1/docs/online-course-notifications#cc-supervisors-on-learner-emails). ### **Example** ![Course Unenrollment 20231026](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Course%20Unenrollment%2020231026.png) ### **Changing the Template** [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the Course Unenrollment Notification email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Enrollment accordion](/v1/docs/account-email-template-options#enrollment-email-types) and select the email template for the [Course Unenrollment Notification email type](/v1/docs/account-email-template-options#course-unenrollment-notification). --- ## Enrollment Automation Report ### **Email Subject** Course Enrollment Process Complete ### **Description** This email is sent to the email addresses specified in the Send Enrollment Report To field when the automated enrollment process has completed. The email details the number of enrollments that were requested, successful, and unsuccessful. ### **Example** ![Enrollment Automation Report 20231026](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Enrollment%20Automation%20Report%2020231026.png) ### **Changing the Template** [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the Enrollment Automation Report email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Enrollment accordion](/v1/docs/account-email-template-options#enrollment-email-types) and select the email template for the [Enrollment Automation Report email type](/v1/docs/account-email-template-options#enrollment-automation-report). --- ## Enrollment Process Complete ### **Email Subject** Enrollment Process Complete ### **Description** This email is sent to a user after the enrollments that they [manually performed via the Enrollment Dashboard](/v1/docs/enrolling-users) are processed by SmarterU. The email includes a link to download the [Enrollment Process Report](/v1/docs/enrollment-process-report). ### **Example** ![Enrollment Process Complete 20231026](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Enrollment%20Process%20Complete%2020231026.png) ### **Changing the Template** [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the Enrollment Process Complete email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Enrollment accordion](/v1/docs/account-email-template-options#enrollment-email-types) and select the email template for the [Enrollment Process Complete email type](/v1/docs/account-email-template-options#enrollment-process-complete). --- ## Subscription Enrollment ### **Email Subject** Subscription Enrollment of *|subscription.variantname|* by *|account.name|* Example: Subscription Enrollment of 1 Year by Fina Shoes Academy (Demo) ### **Description** This email is sent to a user when: > They are enrolled in a [subscription](/v1/docs/subscriptions) AND > The [**Send Subscription Enrollment Email to Learners** setting](/v1/docs/enrolling-users-specifying-additional-options#send-subscription-enrollment-email-to-learners) is checked by the person processing the enrollment ### **Example** ![Subscription Enrollment 20231026](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Subscription%20Enrollment%2020231026.png) ### **Changing the Template** [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the Subscription Enrollment email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Enrollment accordion](/v1/docs/account-email-template-options#enrollment-email-types) and select the email template for the [Subscription Enrollment email type](/v1/docs/account-email-template-options#subscription-enrollment). --- ## Subscription Enrollment (Multiple) ### **Email Subject** Subscription Enrollment by *|account.name|* Example: Subscription Enrollment by Fina Shoes Academy (Demo) ### **Description** This email is sent to a user when: > They are enrolled in multiple [subscriptions](/v1/docs/subscriptions) AND > The [**Send Subscription Enrollment Email to Learners** setting](/v1/docs/enrolling-users-specifying-additional-options#send-subscription-enrollment-email-to-learners) is checked by the person processing the enrollment ### **Example** ![Subscription Enrollment Multiple 20231026](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Subscription%20Enrollment%20Multiple%2020231026.png) ### **Changing the Template** [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the Subscription Enrollment (Multiple) email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Enrollment accordion](/v1/docs/account-email-template-options#enrollment-email-types) and select the email template for the [Subscription Enrollment (Multiple) email type](/v1/docs/account-email-template-options#subscription-enrollment-multiple). --- ## Subscription Enrollment Notification to Supervisor ### **Email Subject** Subscription Enrollment by *|account.name|* Example: Subscription Enrollment by Fina Shoes Academy (Demo) ### **Description** This email is sent to a user who is the supervisor of multiple learners when: > The learners are [enrolled in a subscription](/v1/docs/enrolling-users) AND > The [learners' Send Emails To setting is set to *Their Supervisor*](/v1/docs/user-login-information#send-email-to) ### **Example** ![Subscription Enrollment Notification to Supervisor 20231026](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Subscription%20Enrollment%20Notification%20to%20Supervisor%2020231026.png) ### **Changing the Template** [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the Subscription Enrollment Notification to Supervisor email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Enrollment accordion](/v1/docs/account-email-template-options#enrollment-email-types) and select the email template for the [Subscription Enrollment Notification to Supervisor email type](/v1/docs/account-email-template-options#subscription-enrollment-notification-to-supervisor). --- ## Subscription Enrollment Process Complete ### **Email Subject** Enrollment Process Complete ### **Description** This email is sent to a user after the subscription enrollments that they [manually performed via the Enrollment Dashboard](/v1/docs/enrolling-users) are processed by SmarterU. ### **Example** ![Subscription Enrollment Process Complete 20231026(1)](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Subscription%20Enrollment%20Process%20Complete%2020231026(1).png) ### **Changing the Template** [Administrators and owners](/v1/docs/user-profile-information#access-level) can change the default template for the account by doing one of the following: - [Select the template from the Email Management Dashboard](/v1/docs/changing-the-accounts-default-email-templates). Be sure to select the Subscription Enrollment Process Complete email type from the grid. - [Edit the account's](/v1/docs/editing-your-account-settings) [Email Template Options settings](/v1/docs/account-email-template-options). [Expand the Enrollment accordion](/v1/docs/account-email-template-options#enrollment-email-types) and select the email template for the [Subscription Enrollment Process Complete email type](/v1/docs/account-email-template-options#subscription-enrollment-process-complete). ## Related - [Automating Group Enrollments](/automating-group-enrollments.md) - [Enrolling Users](/enrolling-users.md) - [Enrollment Process Report](/enrollment-process-report.md) - [Learning Plan Automation](/learning-plan-automation.md) - [System Email Templates](/system-email-templates.md) - [User: Login Information](/user-login-information.md)