--- title: "System Email Templates" slug: "system-email-templates" updated: 2024-07-31T19:22:24Z published: 2024-07-31T19:22:24Z canonical: "support.smarteru.com/system-email-templates" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.smarteru.com/llms.txt > Use this file to discover all available pages before exploring further. # System Email Templates SmarterU generates a number of different emails when certain processes are completed, or when certain conditions are met. SmarterU generates email content based on the [user's language](/v1/docs/user-login-information#language). If your users access SmarterU through a [portal](/v1/docs/account-portals), the links in the email will go to a portal that matches the user's language whenever possible. For example, if a user receives an email in German, SmarterU will try to find a German portal for any links in the email. To [copy](/v1/docs/copying-an-email-template) or [preview](/v1/docs/previewing-an-email-template) the system email templates, use the [Email Management Dashboard](/v1/docs/email-management-dashboard). ## Alphabetical List of Email Templates - [Account Invitation](/v1/docs/system-email-templates-account-emails#account-invitation) - [Action Confirmation Notification](/v1/docs/system-email-templates-action-emails#action-confirmation-notification) - [Calendar Session Information](/v1/docs/system-email-templates-course-emails-instructor-led#calendar-session-information) - [Certification Completion to Custom Contact](/v1/docs/system-email-templates-certification-emails#certification-completion-to-custom-contact) - [Certification Completion to Home Group Contact](/v1/docs/system-email-templates-certification-emails#certification-completion-to-home-group-contact) - [Certification Completion to Learner](/v1/docs/system-email-templates-certification-emails#certification-completion-to-learner) - [Confirm Attendance](/v1/docs/system-email-templates-course-emails-instructor-led#confirm-attendance) - [Confirm Attendance (Multiple Course)](https://support.smarteru.com/v1/docs/system-email-templates-course-emails-instructor-led#confirm-attendance-multiple-course) - [Confirm Attendance (Multi-Part Session)](/v1/docs/system-email-templates-course-emails-instructor-led#confirm-attendance-multipart-session) - [Course Completion](/v1/docs/system-email-templates-course-emails-general#course-completion) - [Course Completion to Group Contact](/v1/docs/system-email-templates-course-emails-general#course-completion-to-group-contact) - [Course Due Reminder](/v1/docs/system-email-templates-course-emails-online-and-scorm#course-due-reminder) - [Course Due Reminder (Multiple Learners)](/v1/docs/system-email-templates-course-emails-online-and-scorm#course-due-reminder-multiple-learners) - [Course Due Reminder (Multiple)](/v1/docs/system-email-templates-course-emails-online-and-scorm#course-due-reminder-multiple) - [Course Past Due Reminder](/v1/docs/system-email-templates-course-emails-online-and-scorm#course-past-due-reminder) - [Course Past Due Reminder (Multiple Learners)](/v1/docs/system-email-templates-course-emails-online-and-scorm#course-past-due-reminder-multiple-learners) - [Course Past Due Reminder (Multiple)](/v1/docs/system-email-templates-course-emails-online-and-scorm#course-past-due-reminder-multiple) - [Course Enrollment](/v1/docs/system-email-templates-enrollment-emails#course-enrollment) - [Course Enrollment (Multiple)](/v1/docs/system-email-templates-enrollment-emails#course-enrollment-multiple) - [Course Enrollment Notification to Supervisor](/v1/docs/system-email-templates-enrollment-emails#course-enrollment-notification-to-supervisor) - [Course Unenrollment Notification](/v1/docs/system-email-templates-enrollment-emails#course-unenrollment-notification) - [Enrollment Automation Report](/v1/docs/system-email-templates-enrollment-emails#enrollment-automation-report) - [Enrollment Process Complete](/v1/docs/system-email-templates-enrollment-emails#enrollment-process-complete) - [Finalize Session Reminder](/v1/docs/system-email-templates-course-emails-instructor-led#finalize-session-reminder) - [Form Submission Notification](https://support.smarteru.com/docs/system-email-templates-form-emails) - [Grader Reminder](/v1/docs/system-email-templates-course-emails-online-and-scorm#grader-reminder) - [Group Manager Reminder](/v1/docs/system-email-templates-course-emails-online-and-scorm#group-manager-reminder) - [Learning Plan Assignment](/v1/docs/system-email-templates-learning-plan-emails#learning-plan-assignment) - [Login Credentials Changed](/v1/docs/system-email-templates-user-emails#login-credentials-changed) - [Missed Attendance](/v1/docs/system-email-templates-course-emails-instructor-led#missed-attendance) - [No Grader Reminder](/v1/docs/system-email-templates-course-emails-online-and-scorm#no-grader-reminder) - [Password Recovery](/v1/docs/system-email-templates-user-emails#password-recovery) - [Proctor Notification](/v1/docs/system-email-templates-course-emails-online-and-scorm#proctor-notification) - [Queued Exports Notification](/v1/docs/system-email-templates-report-emails#queued-exports-notification) - [Quiz Available for Grading](/v1/docs/system-email-templates-course-emails-online-and-scorm#quiz-available-for-grading) - [Quiz Graded](/v1/docs/system-email-templates-course-emails-online-and-scorm#quiz-graded) - [Removed from Waiting List](/v1/docs/system-email-templates-course-emails-instructor-led#removed-from-waiting-list) - [Requested Course Certificates](/v1/docs/system-email-templates-course-emails-instructor-led#requested-course-certificates) - [SCORM Conversion Notification Success](/v1/docs/system-email-templates-course-emails-online-and-scorm#scorm-conversion-notification-success) - [Session Available](/v1/docs/system-email-templates-course-emails-instructor-led#session-available) - [Session Cancellation](/v1/docs/system-email-templates-course-emails-instructor-led#session-cancellation) - [Session Changed](/v1/docs/system-email-templates-course-emails-instructor-led#session-changed) - [Session Instructor Notification](/v1/docs/system-email-templates-course-emails-instructor-led#session-instructor-notification) - [Session Reminder](/v1/docs/system-email-templates-course-emails-instructor-led#session-reminder) - [Subscription Enrollment](/v1/docs/system-email-templates-enrollment-emails#subscription-enrollment) - [Subscription Enrollment (Multiple)](/v1/docs/system-email-templates-enrollment-emails#subscription-enrollment-multiple) - [Subscription Enrollment Notification to Supervisor](/v1/docs/system-email-templates-enrollment-emails#subscription-enrollment-notification-to-supervisor) - [Subscription Enrollment Process Complete](/v1/docs/system-email-templates-enrollment-emails#subscription-enrollment-process-complete) - [Task Completion to Custom Contact](/v1/docs/system-email-templates-course-emails-online-and-scorm#task-completion-to-custom-contact) - [Task Completion to Group Contact](/v1/docs/system-email-templates-course-emails-online-and-scorm#task-completion-to-group-contact) - [Task Feedback](/v1/docs/system-email-templates-course-emails-online-and-scorm#task-feedback) - [User Help Request](https://support.smarteru.com/docs/system-email-templates-user-emails#user-help-request) - [User Import Completed](/v1/docs/system-email-templates-user-emails#user-import-completed) - [Video Processing Complete](/v1/docs/system-email-templates-video-emails#video-processing-complete) - [Waiting List Reminder](/v1/docs/system-email-templates-course-emails-instructor-led#waiting-list-reminder) - [Webinar Registration Failure Notification](/v1/docs/system-email-templates-course-emails-instructor-led#webinar-registration-failure-notification) - [Weekly Reminder to Learner](/v1/docs/system-email-templates-weekly-emails#weekly-reminder-to-learner) - [Weekly Summary Report](/v1/docs/system-email-templates-weekly-emails#weekly-summary-report) ## Email Templates by Category ### [**Account Emails**](/v1/docs/system-email-templates-account-emails) - [Account Invitation](/v1/docs/system-email-templates-account-emails#account-invitation) ### [Action Emails](/v1/docs/system-email-templates-action-emails) - [Action Confirmation Notification](/v1/docs/system-email-templates-action-emails#action-confirmation-notification) ### [**Certification Emails**](/v1/docs/system-email-templates-certification-emails) - [Certification Completion to Custom Contact](/v1/docs/system-email-templates-certification-emails#certification-completion-to-custom-contact) - [Certification Completion to Home Group Contact](/v1/docs/system-email-templates-certification-emails#certification-completion-to-home-group-contact) - [Certification Completion to Learner](/v1/docs/system-email-templates-certification-emails#certification-completion-to-learner) ### [**Course Emails - General**](/v1/docs/system-email-templates-course-emails-general) - [Course Completion](/v1/docs/system-email-templates-course-emails-general#course-completion) - [Course Completion to Group Contact](/v1/docs/system-email-templates-course-emails-general#course-completion-to-group-contact) ### [**Course Emails - Instructor-Led Training**](/v1/docs/system-email-templates-course-emails-instructor-led) - [Calendar Session Information](/v1/docs/system-email-templates-course-emails-instructor-led#calendar-session-information) - [Confirm Attendance](/v1/docs/system-email-templates-course-emails-instructor-led#confirm-attendance) - [Confirm Attendance (Multiple Course)](https://support.smarteru.com/v1/docs/system-email-templates-course-emails-instructor-led#confirm-attendance-multiple-course) - [Confirm Attendance (Multi-Part Session)](/v1/docs/system-email-templates-course-emails-instructor-led#confirm-attendance-multipart-session) - [Finalize Session Reminder](/v1/docs/system-email-templates-course-emails-instructor-led#finalize-session-reminder) - [Missed Attendance](/v1/docs/system-email-templates-course-emails-instructor-led#missed-attendance) - [Removed from Waiting List](/v1/docs/system-email-templates-course-emails-instructor-led#removed-from-waiting-list) - [Requested Course Certificates](/v1/docs/system-email-templates-course-emails-instructor-led#requested-course-certificates) - [Session Available](/v1/docs/system-email-templates-course-emails-instructor-led#session-available) - [Session Cancellation](/v1/docs/system-email-templates-course-emails-instructor-led#session-cancellation) - [Session Changed](/v1/docs/system-email-templates-course-emails-instructor-led#session-changed) - [Session Instructor Notification](/v1/docs/system-email-templates-course-emails-instructor-led#session-instructor-notification) - [Session Reminder](/v1/docs/system-email-templates-course-emails-instructor-led#session-reminder) - [Waiting List Reminder](/v1/docs/system-email-templates-course-emails-instructor-led#waiting-list-reminder) - [Webinar Registration Failure Notification](/v1/docs/system-email-templates-course-emails-instructor-led#webinar-registration-failure-notification) ### [Course Emails - Online and SCORM](/v1/docs/system-email-templates-course-emails-online-and-scorm) - [Course Due Reminder](/v1/docs/system-email-templates-course-emails-online-and-scorm#course-due-reminder) - [Course Due Reminder (Multiple Learners)](/v1/docs/system-email-templates-course-emails-online-and-scorm#course-due-reminder-multiple-learners) - [Course Due Reminder (Multiple)](/v1/docs/system-email-templates-course-emails-online-and-scorm#course-due-reminder-multiple) - [Course Past Due Reminder](/v1/docs/system-email-templates-course-emails-online-and-scorm#course-past-due-reminder) - [Course Past Due Reminder (Multiple Learners)](/v1/docs/system-email-templates-course-emails-online-and-scorm#course-past-due-reminder-multiple-learners) - [Course Past Due Reminder (Multiple)](/v1/docs/system-email-templates-course-emails-online-and-scorm#course-past-due-reminder-multiple) - [Grader Reminder](/v1/docs/system-email-templates-course-emails-online-and-scorm#grader-reminder) - [Group Manager Reminder](/v1/docs/system-email-templates-course-emails-online-and-scorm#group-manager-reminder) - [No Grader Reminder](/v1/docs/system-email-templates-course-emails-online-and-scorm#no-grader-reminder) - [Proctor Notification](/v1/docs/system-email-templates-course-emails-online-and-scorm#proctor-notification) - [Quiz Available for Grading](/v1/docs/system-email-templates-course-emails-online-and-scorm#quiz-available-for-grading/docs/system-email-templates-course-emails-online-and-scorm#quiz-available-for-grading) - [Quiz Graded](/v1/docs/system-email-templates-course-emails-online-and-scorm#quiz-graded) - [SCORM Conversion Notification Success](/v1/docs/system-email-templates-course-emails-online-and-scorm#scorm-conversion-notification-success) - [Task Completion to Custom Contact](/v1/docs/system-email-templates-course-emails-online-and-scorm#task-completion-to-custom-contact) - [Task Completion to Group Contact](/v1/docs/system-email-templates-course-emails-online-and-scorm#task-completion-to-group-contact) - [Task Feedback](/v1/docs/system-email-templates-course-emails-online-and-scorm#task-feedback) ### [**Enrollment Emails**](/v1/docs/system-email-templates-enrollment-emails) - [Course Enrollment](/v1/docs/system-email-templates-enrollment-emails#course-enrollment) - [Course Enrollment (Multiple)](/v1/docs/system-email-templates-enrollment-emails#course-enrollment-multiple) - [Course Enrollment Notification to Supervisor](/v1/docs/system-email-templates-enrollment-emails#course-enrollment-notification-to-supervisor) - [Course Unenrollment Notification](/v1/docs/system-email-templates-enrollment-emails#course-unenrollment-notification) - [Enrollment Automation Report](/v1/docs/system-email-templates-enrollment-emails#enrollment-automation-report) - [Enrollment Process Complete](/v1/docs/system-email-templates-enrollment-emails#enrollment-process-complete) - [Subscription Enrollment](/v1/docs/system-email-templates-enrollment-emails#subscription-enrollment) - [Subscription Enrollment (Multiple)](/v1/docs/system-email-templates-enrollment-emails#subscription-enrollment-multiple) - [Subscription Enrollment Notification to Supervisor](/v1/docs/system-email-templates-enrollment-emails#subscription-enrollment-notification-to-supervisor) - [Subscription Enrollment Process Complete](/v1/docs/system-email-templates-enrollment-emails#subscription-enrollment-process-complete) ### [Form Emails](/v1/docs/system-email-templates-form-emails) - [Form Submission Notification](https://support.smarteru.com/docs/system-email-templates-form-emails) ### [Learning Plan Emails](/v1/docs/system-email-templates-learning-plan-emails) - [Learning Plan Assignment](/v1/docs/system-email-templates-learning-plan-emails#learning-plan-assignment) ### [Report Emails](/v1/docs/system-email-templates-report-emails) - [Queued Exports Notification](/v1/docs/system-email-templates-report-emails#queued-exports-notification) ### [User Emails](/v1/docs/system-email-templates-user-emails) - [Login Credentials Changed](/v1/docs/system-email-templates-user-emails#login-credentials-changed) - [Password Recovery](/v1/docs/system-email-templates-user-emails#password-recovery) - [User Help Request](https://support.smarteru.com/docs/system-email-templates-user-emails#user-help-request) - [User Import Completed](/v1/docs/system-email-templates-user-emails#user-import-completed) ### [Video Emails](/v1/docs/system-email-templates-video-emails) - [Video Processing Complete](/v1/docs/system-email-templates-video-emails#video-processing-complete) ### [Weekly Emails](/v1/docs/system-email-templates-weekly-emails) - [Weekly Reminder to Learner](/v1/docs/system-email-templates-weekly-emails#weekly-reminder-to-learner) - [Weekly Summary Report](/v1/docs/system-email-templates-weekly-emails#weekly-summary-report) ## Related - [Account: Portals](/account-portals.md) - [Copying an Email Template](/copying-an-email-template.md) - [Previewing an Email Template](/previewing-an-email-template.md) - [System Email Templates: Account Emails](/system-email-templates-account-emails.md) - [System Email Templates: Action Emails](/system-email-templates-action-emails.md) - [System Email Templates: Certification Emails](/system-email-templates-certification-emails.md) - [System Email Templates: Course Emails - General](/system-email-templates-course-emails-general.md) - [System Email Templates: Course Emails - Instructor-Led](/system-email-templates-course-emails-instructor-led.md) - [System Email Templates: Course Emails - Online and SCORM](/system-email-templates-course-emails-online-and-scorm.md) - [System Email Templates: Enrollment Emails](/system-email-templates-enrollment-emails.md) - [System Email Templates: Learning Plan Emails](/system-email-templates-learning-plan-emails.md) - [System Email Templates: Report Emails](/system-email-templates-report-emails.md) - [System Email Templates: User Emails](/system-email-templates-user-emails.md) - [System Email Templates: Video Emails](/system-email-templates-video-emails.md) - [System Email Templates: Weekly Emails](/system-email-templates-weekly-emails.md)