Tutorials and Resources

To add your SmarterU Certified Administrator Certification to LinkedIn, do one of the following: Complete the form at this link to automatically add the certification to your profile. OR Manually add the certification to your LinkedIn profi...

Support for Flash As of December 31, 2020, Adobe will no longer support the Flash Player . Because of this, Flash content in your SmarterU courses may no longer work. If you have any SCORM courses that were published for Flash only, you'll nee...

About SmarterU's Content Delivery Network SmarterU's Content Delivery Network (CDN) automatically optimizes uploaded .MP4 files and delivers them through a global CDN. Because files are stored in multiple locations around the world, they are de...

Content libraries provide ready-to-launch courses on a variety of topics such as leadership, project management, and team building. They're a quick and easy way to address training needs and foster upskilling. The following content libraries are a...

Cookies are pieces of data that are stored on someone’s device when they access a website. This data can then be used to improve the efficiency of the site, streamline the user’s experience when they visit the site again, and track usage analytics, ...

While the content of this page is focused on using the CSV export file for importing users, you could also use the steps for exporting users when you want to email specific users. Refer to this FAQ for details on copying user email addresses f...

If you operate from a secure environment that requires firewall rules to be established to allow access to external web applications you will need to allow traffic to ports 80 and 443 for these IP addresses: 35.182.193.242 35.182.169.146 35.182....

To identify supervisors in your account: From the Users Dashboard, export all user columns to a CSV file .  The remaining steps will need to be completed from Excel. From Excel, sort the data by Supervisor Name. Be sure the My Data...

SmarterU’s Enrollment Report makes it easy to see which users are enrolled in courses. The report has a number of filters that make it easy for you to find the enrollments you’re looking for. But what if you want to identify the users who have NOT c...

To import a calendar entry for an instructor-led course to Lotus Notes: Open the Session Information email that you received. Click the Add to Calendar  link in the email. The Open Attachment window displays. Click Open . An IBM Lo...

Free Images flickr Creative Commons FreeDigitalPhotos FreeImages Freerange IM Creator MorgueFile OpenPhoto Pixabay Stock Free Images StockVault StoryBlocks Unsplash Paid (but Royalty Free) Images eLe...

There might be situations where you need learners to agree to some term and provide an electronic signature (eSignature). You can obtain an eSignature from within a course or a learning plan's action . Signing In a Course When To Use Use...

Simple Video Editing Video Optimization Audio Converters Screen Capture and Recording Tools Simple Photo and Graphics Editing Batch Image Conversion and Resizing PowerPoint to SCORM Conversion ...

About Tracking Course Completions in Excel Using user and enrollment data exported from SmarterU, you can use Microsoft Excel to create a visual representation of which users have completed courses that you are tracking.  The process cons...

User sync integration refers to the automatic updating, provisioning, or de-provisioning of user accounts from an external system (e.g., Active Directory, HRIS, Intranet, ERP, etc.) to SmarterU. For example, when a new employee is added to a HR...

From Where Can I Export? SmarterU enables you to export the contents of various tables to a CSV file. Exporting to a CSV file is available from the following workscreens: Certifications Dashboard Courses Dashboard ILT Attendance Dashbo...

SmarterU enables you to create custom menu items that open a new web page, or pass along user information . You have the option of passing along the current user's username. In order to provide the target web page a method for trusting the in...