---
title: "User: Login Information"
slug: "user-login-information"
updated: 2024-07-08T20:14:55Z
published: 2024-07-08T20:14:55Z
canonical: "support.smarteru.com/user-login-information"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.smarteru.com/llms.txt
> Use this file to discover all available pages before exploring further.

# User: Login Information

These user settings are located in the Login Information accordion of the User Profile workscreen. The User Profile workscreen displays when you [add](/v1/docs/adding-a-user-manually), [edit](/v1/docs/editing-a-user-manually), or [view a user](/v1/docs/viewing-a-users-details).

![Login Information](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/user---login-information-image-ttwrzolg.png)

## Editing a User's Login Information

If a user exists in multiple accounts (including the SmarterU Academy), you will not be able to edit the following settings by default unless you are an administrator in all the accounts that the user belongs to:

- Primary Email
- Password
- Given Name
- Surname

To edit a user's login information:

1. [Add](/v1/docs/adding-a-user-manually) or [edit a user](/v1/docs/editing-a-user-manually) to display the User Profile workscreen.
2. Expand the Login Information accordion.

![Login Information](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/user---login-information-image-mtucc2m4.png)

1. Edit the [user's login information](/v1/docs/user-login-information#settings).
2. Click **Save**.

## **Settings**

- Be sure to click **Save** after changing these settings.

### **Primary Email** (required if Employee ID not specified)

The user's email address.

- You must specify either a primary email and/or employee id.
- If a user exists in multiple accounts (including the SmarterU Academy), you can only edit their primary email if you're an administrator in every account they belong to.

### **Employee ID** (required if Primary Email not specified)

The user's employee identifier.

You must specify either a primary email and/or employee id.

### **Send Email To**

If your account enables users to log in with an employee ID instead of an email address, you will need to specify where emails to the user should be sent.

- Self - Emails to the user are sent to their primary email address. If you select this option, be sure to specify an email address in the [**Primary Email** field](/v1/docs/user-login-information#primary-email-required-if-employee-id-not-specified).
- Their Supervisor - Emails to the user will be sent to their supervisors' email addresses. If the user has multiple supervisors, emails will be sent to all of the user's supervisors. If you select this option, be sure to select the user's supervisors from the [**Supervisors** list](/v1/docs/user-profile-information#supervisors).
- An Alternate Address - Emails to the user will be sent to the email address specified in the **Alternate Email** field that displays when this option is selected.

### **Enable Email Notifications**

Check to allow emails (e.g., Course Enrollment, Session Available, etc...) to be sent to the user. This setting, along with the [**Send Account Invitation Email** setting](/v1/docs/user-login-information#send-account-invitation-email), allow you to disable emails to a user while you are in the process of setting up their account and enrolling them in courses. If the user is in two different accounts, they can have emails from one account disabled, but still receive email from the second account.

Certain emails, such as the one sent when a user [recovers their password](/v1/docs/recovering-your-password), will always be sent. Refer to [Emails That Are Always Sent](/v1/docs/emails-that-are-always-sent) for details.

### **Password**

The password that the user will use to log into SmarterU. If left blank, a password will be automatically generated and emailed to the user.

- Passwords are case-sensitive.
- Passwords will need to comply with the [account's password requirements](/v1/docs/account-password-requirements).
- If you edit a user's password, they will be required to change their password the next time they log in.
- If a user exists in multiple accounts (including the SmarterU Academy), you can only edit their password if you're an administrator in every account they belong to.

### **Verify Password**

Retype the password that the user will use to log into SmarterU.

### **Given Name(s)** (required)

The user's first name.

If a user exists in multiple accounts (including the SmarterU Academy), you can only edit their given name if you're an administrator in every account they belong to.

### **Surname** (required)

The user's surname.

If a user exists in multiple accounts (including the SmarterU Academy), you can only edit their surname if you're an administrator in every account they belong to.

### **Language**

The default language in which the system text is displayed.

### **Timezone** (required)

Defaults to the [account's timezone](/v1/docs/account-settings#default-timezone). Select the timezone in which the user is located from the list. All dates and times in SmarterU will be displayed in the user's timezone.

- We recommend selecting one of the timezones above the horizontal line.  
![](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/user---login-information-image-fc0m3c4e.png)
- If the user is logged in when you change their timezone, they will need to log out and log back in for change to take effect.

### **Status**

Select the user's status:

- Active - the user account may be used to access SmarterU.
- [Inactive](/v1/docs/inactivating-a-user) - the user account may not be used to access SmarterU.

Refer to the [User Status Comparison Chart on the the Inactivating a User page](/v1/docs/inactivating-a-user) for additional details.

### **User Default Login**

This setting is only applicable if the account has [external authorization enabled](/v1/docs/account-external-authorization-sso#enable-external-authorization) and the [**Master Login Control** setting is set to *User-Specified*](/v1/docs/account-external-authorization-sso#master-login-control). The default value selected will be the value selected on the [Account Profile page](/v1/docs/account-external-authorization-sso#user-default-login).

### **Photo**

A photo of the user.

Refer to [SmarterU File Uploads](https://support.smarteru.com/docs/smarteru-file-uploads-1#image1) for file specifications.  

To upload a photo of the user:

1. Click **Upload Photo**.
2. Navigate to the location of the image file.
3. Select the image file.
4. Click **Open**.

### **Allow Feedback**

If checked, the user can [provide task-specific feedback](/v1/docs/learner-interface-providing-task-feedback) for [online courses that have feedback enabled](/v1/docs/online-course-notifications#send-course-feedback-notification).

### **Send Account Invitation Email**

This setting is only applicable when [adding a new user](/v1/docs/editing-a-user-manually); it is not available when [editing an existing user](/v1/docs/editing-a-user-manually).

If you want to wait until you are finished setting up the user's account to send the [Account Invitation email](/v1/docs/account-email-template-options#account-invitation), you can uncheck this setting and [resend the account invitation](/v1/docs/resending-the-account-invitation-email) when you are ready.

If checked, the Account Invitation email will be sent to the user. Click ![](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/user---login-information-image-pygc37o5.png) to preview the email template. By default, the [account's selected Account Invitation email template](/v1/docs/account-email-template-options#account-invitation) will be selected.

To change the selected email template, check the **Change Assigned Email Template** checkbox and select the email template from the list. Click the ![](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/Preview%2020210811(1).png) to preview the selected email template.

Changing the Account Invitation email template does NOT save it with the user's profile. If you need to [resend the account invitation](/v1/docs/resending-the-account-invitation-email) to the user in the future, the [account's selected Account Invitation email template](/v1/docs/account-email-template-options#account-invitation) will be sent.

### **Email User Their Password**

This setting is only applicable when adding a new user; it is not available when editing an existing user. Check to send the user their SmarterU password in the initial [account invitation email](/v1/docs/account-email-template-options#account-invitation).

### **Enable API**

This setting is only available when the [API](/v1/docs/api) has been [enabled for the account](/v1/docs/account-api-setup). Select to enable API for the user and expose the API key.

## **Viewing a User's Login Information**

To view a user's login information:

1. From the Admin menu, select **User Admin**.
2. Select **Users**. The [Users Dashboard](/v1/docs/users-dashboard) displays.
3. Select the user you would like to view. The User Profile page displays the user's information.
4. Expand the **Details** accordion.
5. Expand the **Login Information** accordion.

![](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/user---login-information-image-s6qn3xtf.png)

## Related

- [Account: Email Template Options](/account-email-template-options.md)
- [Account: External Authorization (SSO)](/account-external-authorization-sso.md)
- [Adding a User Manually](/adding-a-user-manually.md)
- [API](/api.md)
- [Editing a User Manually](/editing-a-user-manually.md)
- [Emails That Are Always Sent](/emails-that-are-always-sent.md)
- [Inactivating a User](/inactivating-a-user.md)
- [Learner Interface: Providing Task Feedback](/learner-interface-providing-task-feedback.md)
- [Online Course: Notifications](/online-course-notifications.md)
- [Settings: Users ](/settings-users.md)
- [SmarterU File Uploads](/smarteru-file-uploads-1.md)
- [System Email Templates: Account Emails](/system-email-templates-account-emails.md)
- [Viewing a User's Details](/viewing-a-users-details.md)
