---
title: "Viewing Unenrollments"
slug: "viewing-unenrollments"
updated: 2022-03-10T20:12:56Z
published: 2022-03-10T20:12:56Z
canonical: "support.smarteru.com/viewing-unenrollments"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.smarteru.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Viewing Unenrollments

## Who Has Access

The following users can view the Unenrollments workscreen:

- Users with the [Group Manager](/v1/docs/group-permission-group-manager-gm) or [Manage Group Users](/v1/docs/group-permission-manage-group-users-mgu) group permission.
- [Administrators or owners](/v1/docs/user-profile-information#access-level).

## Viewing Unenrollments

To view the unenrollments:

1. From the Admin menu, select **User Admin**.
2. Select **Enrollments**.
3. Click **Unenrollments**.

![Unenrollments Button](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/viewing-unenrollments-image-cz8p3ito.png)

A new tab displays the Unenrollments workscreen. By default, the Unenrollments workscreen displays a grid with the pending unenrollments. This includes unenrollments from the [learner interface](/v1/docs/learner-interface-unenrolling-yourself-from-a-course), [Enrollment Report](/v1/docs/enrollment-report-unenrolling-learners), [Users Dashboard](/v1/docs/unenrolling-users-from-courses), and the [unenrollLearningModules API method](/v1/docs/api-unenrolllearningmodules).

![Unenrollments](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/viewing-unenrollments-image-vrjqklz5.png)

Administrators who access the Unenrollments workscreen can [pause the queue](/v1/docs/pausing-the-unenrollments-queue), [remove an unenrollment](/v1/docs/removing-an-unenrollment), then [restart the queue](/v1/docs/restarting-the-unenrollments-queue).

## Columns in the Unenrollments Grid

| **Column** | **Description** |
| --- | --- |
| **Requested Date** | The date and time the unenrollment was initiated. |
| **Status** | Indicates the status of the unenrollment process: - Pending - The unenrollment is queued, but has not yet been processed. - Removed - The unenrollment was [removed from the queue](/v1/docs/removing-an-unenrollment) by a user. - Skipped - The unenrollment was not processed. This could occur in any of the following situations: - The course has its Auto-Enroll setting enabled for the [group](/v1/docs/group-courses#automation), [learning plan](/v1/docs/editing-a-blocks-courses#automation-enrollment), or [subscription](/v1/docs/variant-courses#automation-enrollment). - A user [forces the SCORM course to completion](/v1/docs/forcing-a-scorm-course-to-completion). - A user [finalizes the instructor-led session](/v1/docs/ilt-attendance-finalizing-a-session). |
| **Learner** | The learner's name. |
| **Course** | The course's name. |
| **Session** | This column only applies to instructor-led courses. If the course is instructor-led, this column displays the session in which the learner is enrolled. If the course is a multi-part session, each part of the session displays in its own row. |
| **Enrolled Origin** | The group through which the enrollment occurred. |
| **Enrolled Date** | The date the learner was enrolled in the course. |
| **Progress** | This column only applies to online or SCORM courses. The column indicates what percentage of the course the learner has completed. - If the user has not yet started the course, the Progress column displays *Not Started*. - For SCORM courses, this column will show 0% or 100% since there are no tasks in SCORM courses. - If a quiz in an online course is waiting to be graded, the Progress % column displays *Waiting for Grading* instead of the actual percentage. |
| **Notes** | The reason an unenrollment cannot be processed. |

## Related

- [Enrollment Report: Unenrolling Learners](/enrollment-report-unenrolling-learners.md)
- [Learner Interface: Unenrolling Yourself From a Course](/learner-interface-unenrolling-yourself-from-a-course.md)
- [Pausing the Unenrollments Queue](/pausing-the-unenrollments-queue.md)
- [Removing an Unenrollment](/removing-an-unenrollment.md)
- [Restarting the Unenrollments Queue](/restarting-the-unenrollments-queue.md)
- [Unenrolling Users from Courses](/unenrolling-users-from-courses.md)