--- title: "Enrollment Process Report" slug: "enrollment-process-report" updated: 2022-03-09T22:06:50Z published: 2022-03-09T22:06:50Z canonical: "support.smarteru.com/enrollment-process-report" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.smarteru.com/llms.txt > Use this file to discover all available pages before exploring further. # Enrollment Process Report The Enrollment Process Report summarizes the number of enrollments requested and details regarding successful and unsuccessful enrollments. The Enrollment Process Report is a downloadable ZIP file that is included in the [*Enrollment Process Complete* email](/v1/docs/system-email-templates-enrollment-emails#enrollment-process-complete). ![](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/enrollment-process-report-image-pmpdncir.png) The ZIP file contains two CSV files: - Successful - the enrollments that were processed successfully. - Unsuccessful - the enrollments that were NOT processed successfully. The ZIP and CSV files are suffixed with the date and time the enrollment process was run and a reference number. Refer to [Columns in the Enrollment Process Report](/v1/docs/enrollment-process-report#columns-in-the-enrollment-process-report) for details on the columns included in the CSV files. ## Columns in the Enrollment Process Report The Successful and Unsuccessful CSV files contain the following columns: | **Column** | **Description** | | --- | --- | | **Surname** | The learner's surname. | | **Given Name** | The learner's given name. | | **Course** | If the learner was enrolled in a course, the course's name. | | **Session** | If the learner was enrolled in an instructor-led course, the date and time of the session. | | **Group** | The group in which the learner's enrollment was processed. | | **Subscription** | If the learner was enrolled in a subscription variant, the subscription's name. | | **Subscription Variant** | If the learner was enrolled in a subscription variant, the variant's name. | | **Skill Profile** | If the course is an online course that contains an assessment, the skill profile selected for the enrollment. | | **Enrollment Tag** | Any [tags](/v1/docs/enrolling-users-specifying-additional-options#enrollment-tag) that were associated with the enrollment process. | | **Enrollment Status** | Indicates whether the enrollment was processed successfully: - Yes - the enrollment was processed successfully. - No - the enrollment was not processed successfully. | | **Messages** | For successful enrollments, the Messages column will be blank. For unsuccessful enrollments, the column will include a description of why the enrollment process failed. Refer to [Troubleshooting Enrollments](/v1/docs/troubleshooting-enrollments) for details on the most common reasons an enrollment process fails. | ## Related - [Enrolling Users](/enrolling-users.md) - [Enrollment Report](/enrollment-report.md) - [How to Use the SmarterU LMS Enrollment Process Report to Resolve Errors](/how-to-use-the-smarteru-lms-enrollment-process-report-to-resolve-errors.md) - [System Email Templates: Enrollment Emails](/system-email-templates-enrollment-emails.md) - [Troubleshooting Enrollments](/troubleshooting-enrollments.md)