--- title: "Viewing Inactive Users" slug: "viewing-inactive-users" updated: 2022-04-25T15:00:58Z published: 2022-04-25T15:00:58Z canonical: "support.smarteru.com/viewing-inactive-users" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.smarteru.com/llms.txt > Use this file to discover all available pages before exploring further. # Viewing Inactive Users In order to preserve the history of any actions or records, SmarterU does not allow you to delete records. To view [inactive users](/v1/docs/inactivating-a-user): 1. From the Admin menu, select **User Admin**. 2. Select **Users**. The [Users Dashboard](/v1/docs/users-dashboard) displays. 3. Click ![Ícone Descrição gerada automaticamente](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/viewing-inactive-records-image-stgaksdt.png) 4. Select *Inactive*. ![Interface gráfica do usuário, Texto, Aplicativo, chat ou mensagem de texto Descrição gerada automaticamente](https://cdn.document360.io/7efaadab-fef6-4186-806a-2ca14c9ce9ea/Images/Documentation/viewing-inactive-records-image-65bwcpam.png) ## Related - [Inactivating a User](/inactivating-a-user.md) - [Users Dashboard](/users-dashboard.md) - [Viewing Inactive Records](/viewing-inactive-records.md)