Creating a Custom Certificate
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Creating a Custom Certificate

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Article Summary

Please contact our Success Desk if you would like help creating a custom certificate.
You must create the custom certificate in Adobe Acrobat Pro DC. Adobe offers a free, seven day trial.

SmarterU enables you to customize the appearance of completion certificates. The PDF should be 8.5 x 11 inches and may contain text, graphics, and fields for the learner's name, course or certification name, provider name, and completion date. Upon completion of the course or certification, SmarterU will merge the information into the PDF to generate a completion certificate for the learner.

Graphical user interface  Description automatically generated

If your account's Insert QR Code into Completion Certificates setting is enabled, the QR code will automatically be displayed in the upper right corner of your custom certificate.
QR Codes on Certificates 20220907(1)To ensure that the QR code does not obscure the information you've added to your certificate, we recommend that you avoid the space designated for the QR code.

The size of the QR code is 0.9674 inches wide and 1.0019 inches high. The QR code displays at the following coordinates on the certificate in Adobe Acrobat Pro.


X CoordinateY Coordinate
Top left corner of QR code70020
Top right corner of QR code77020
Bottom left corner of QR code70092
Bottom right corner of QR code77092
QR Code

There are three main steps to creating a custom certificate:

  1. Save the background as a JPG.
  2. Create a new PDF
  3. Add fields, course variables, or certification variables to the PDF.

Be sure to add at least one variable to your certificate. Certificates containing only images and text will not display.

  1. Upload the custom certificate to your online, SCORM, or instructor-led course, or your certification.

FIRST STEP: Save the background as a JPG.


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