SmarterU File Uploads
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SmarterU File Uploads

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    Light

Various areas of SmarterU enable you to upload files. 

We recommend removing any special characters from the file name as they may prevent the file from uploading.

Account

Account Logo

File Types

  • GIF
  • JPG
  • PNG

Specifications

  • 165(w) x 120(h) pixels
  • 16 MB max

Certification Certificate

File Types

  • PDF

Specifications

  • There is no size requirement for completion certificates. However, if you would like to allow learners to print their completion certificates, you'll want to use dimensions that match your paper size.

  • 5 MB max

Course Footer

File Types

  • GIF
  • JPG
  • PNG

Specifications

  • 924(w) x 200(h) pixels
  • 16 MB max

Course Certificate

File Types

  • PDF

Specifications

5 MB max

Portal Logo

File Types

  • GIF
  • JPG
  • PNG

Specifications

  • 165(w) x 120(h) pixels
  • 16 MB max

Portal Background Image

File Types

  • GIF
  • JPG
  • PNG

Specifications

  • Centered background: 1280(w) x 1024(h) pixels
  • Stretched background: 1920(w) x 1080(h) pixels
  • 16 MB max

Courses

Completion Certificate

File Types

  • PDF

Specifications

  • There is no size requirement for completion certificates. However, if you would like to allow learners to print their completion certificates, you'll want to use dimensions that match your paper size.

  • 5 MB max

Course Footer

File Types

  • GIF
  • JPG
  • PNG

Specifications

  • 924(w) x 200(h) pixels

Course Image

File Types

  • GIF
  • JPG
  • PNG

Specifications

  • 780(w) x 520(h) pixels

Merge Document

File Types

  • PDF

Specifications

  • 5 MB max

Online Course Content

Refer to Courses: Online Course Content section.

SCORM Course

File Types

  • ZIP

Specifications

  • 350 MB max

Courses: Online Course Content

The objects listed below can be added to tasks in online courses.

Content Slide Audio

File Types

  • MP3

Specifications

  • 10 MB max

Flashcard Activity Flip Button

File Types

  • GIF
  • JPG
  • PNG

Specifications

  • 300(h) x 300(w) px
  • 10 MB max

Gameshow Activity Image

File Types

  • GIF
  • JPG
  • PNG

Specifications

  • 400(w) x 200(h) px
  • 10 MB max

Labeling Activity Image

File Types

  • GIF 
  • JPG 
  • PNG

Specifications

  • 400(w) x 400(h) px
  • 10 MB max

Quiz Question Audio

File Types

  • MP3

Specifications

  • 10 MB max

Quiz Question PDF

File Types

  • PDF

Specifications

  • 10 MB max

Quiz Question Video

File Types

  • MP4

Specifications

PDF Task

File Types

  • PDF

Specifications

  • 10 MB max

Video Task

File Types

  • MP4

Specifications

  • File names should NOT include special characters or spaces.
  • 2 GB max for CDN-hosted videos; 300 MB max for SmarterU-hosted videos.

Online Course Files

File Types

  • AI
  • AVI
  • CSV
  • DOC
  • DOCX
  • EPUB
  • FLV
  • GIF
  • GZ
  • IDML
  • INDD
  • JPEG
  • JPG
  • KEY
  • MOBI
  • MOV
  • MP4
  • MPEG
  • MPG
  • NUMBERS
  • ODP
  • ODS
  • ODT
  • PAGES
  • PDF
  • PNG
  • PPT
  • PPTX
  • PSD
  • RAR
  • TIF
  • TIFF
  • TXT
  • WAV
  • WMV
  • XLS
  • XLSX
  • ZIP

Specifications

For audio files, we recommend MP3 files as they will play automatically when opened. Most other file formats will need to be downloaded.

For image files:

  • File names should NOT contain an ampersand (&) in their name. Although the WYSIWYG editor allows you to upload files with an ampersand in the name, the image cannot be previewed or added to a course.
  • We recommend using JPEG or JPG for images in your courses as their file size is smaller and will enable the webpage to load faster.

 For video files:

  • File names should NOT include special characters or spaces.
  • 2 GB max for CDN-hosted videos; 300 MB max for SmarterU-hosted videos.

Courses: SCORM Course

PowerPoint

File Types

  • PPT

Specifications

  • 350 MB max
  • Before uploading the file to SmarterU: 

SCORM Package

File Types

  • ZIP

Specifications

  • 350 MB max
  • Before uploading the file to SmarterU: 
    • Remove any special characters from the file name.
  • The SCORM files must be in the root directory of the .ZIP file in order for it to run properly in SmarterU.

Dashboard Sets

Image Widget

File Types

  • GIF
  • JPG
  • PNG

Specifications

  • 10 MB max

Video Widget

File Types

  • MP4

Specifications

  • File names should NOT include special characters or spaces.
  • 2 GB max for CDN-hosted videos; 300 MB max for SmarterU-hosted videos.

Groups

Group Logo

File Types

  • GIF
  • JPG
  • PNG

Specifications

  • 165(w) x 120(h) pixels
  • 16 MB max

Knowledge Bases

Article Image

File Types

  • GIF
  • JPG
  • PNG

Specifications

n/a

Article Thumbnail Image

File Types

  • GIF
  • JPG
  • PNG

Specifications

  • 780(w) px x 520(h) pixels

File Embed

Refer to Supported Knowledge Base File Embed Sources.

File Thumbnail Image

File Types

  • GIF
  • JPG
  • PNG

Specifications

  • 780(w) px x 520(h) pixels

File Upload

File Types

  • AI
  • AVI
  • CP
  • CPTX
  • CSV
  • DOC
  • DOCX
  • EPUB
  • FLV
  • GIF
  • GZ
  • IDML
  • INDD
  • JPEG
  • JPG
  • KEY
  • MOBI
  • MOV
  • MP3
  • MP4
  • MPEG
  • MPG
  • NUMBERS
  • ODP
  • ODS
  • ODT
  • PAGES
  • PDF
  • PNG
  • PPT
  • PPTX
  • PSD
  • RAR
  • TIF
  • TIFF
  • TXT
  • WAV
  • WMV
  • XLS
  • XLSX
  • ZIP

Specifications

  • For audio files, we recommend MP3 files as they will play automatically when opened. Most other file formats will need to be downloaded.
  • For video files:
    • File names should NOT include special characters or spaces.
    • 2 GB max for CDN-hosted videos; 300 MB max for SmarterU-hosted videos.

Knowledge Base Image

File Types

  • GIF
  • JPG
  • PNG

Specifications

  • 240(w) x 140(h) pixels
  • 5 MB max

Learning Plans

Action Attachment

File Types

  • AI
  • AVI
  • CSV
  • DOC
  • DOCX
  • EPUB
  • FLV
  • GIF
  • GZ
  • IDML
  • INDD
  • JPEG
  • JPG
  • KEY
  • MOBI
  • MOV
  • MP3
  • MP4
  • MPEG
  • MPG
  • NUMBERS
  • ODP
  • ODS
  • ODT
  • PAGES
  • PDF
  • PNG
  • PPT
  • PPTX
  • PSD
  • RAR
  • TIF
  • TIFF
  • TXT
  • WAV
  • WMV
  • XLS
  • XLSX
  • ZIP

Specifications

  • For audio files, we recommend MP3 files as they will play automatically when opened. Most other file formats will need to be downloaded.
  • 16 MB max

Certification Certificate

File Types

  • PDF

Specifications

  • There is no size requirement for completion certificates. However, if you would like to allow learners to print their completion certificates, you'll want to use dimensions that match your paper size.

  • 5 MB max

Organizations

Logo

File Types

  • GIF
  • JPG
  • PNG

Specifications

  • 150(w) x 150(h) pixels
  • 5 MB max

Subscriptions

Image

File Types

  • GIF
  • JPG
  • PNG

Specifications

  • 400(w) x 600(h) pixels
  • 5 MB max

Users

Image

File Types

  • GIF
  • JPG
  • PNG

Specifications

  • 150(h) x 150(w) pixels
  • 5 MB max

User Import

File Types

  • CSV

Specifications

Refer to Importing Users: Creating a CSV File for details.



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