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SmarterU File Uploads
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Various areas of SmarterU enable you to upload files.
- We recommend removing any special characters from the file name as they may prevent the file from uploading.
- Uploading an image file that exceeds either of the specified dimensions may result in the image being blurry.
Account
Account Logo
File Types
- GIF
- JPG
- PNG
Specifications
- 165(w) x 120(h) pixels
Certification Certificate
File Types
Specifications
There is no size requirement for completion certificates. However, if you would like to allow learners to print their completion certificates, you'll want to use dimensions that match your paper size.
- 5 MB max
Course Footer
File Types
- GIF
- JPG
- PNG
Specifications
- 924(w) x 200(h) pixels
Course Certificate
File Types
Specifications
5 MB max
Portal Logo
File Types
- GIF
- JPG
- PNG
Specifications
- 600(w) x 190(h) pixels
Portal Background Image
File Types
- GIF
- JPG
- PNG
Specifications
- Centered background: 1280(w) x 1024(h) pixels
- Stretched background: 1920(w) x 1080(h) pixels
Courses
Completion Certificate
File Types
Specifications
There is no size requirement for completion certificates. However, if you would like to allow learners to print their completion certificates, you'll want to use dimensions that match your paper size.
- 5 MB max
Course Footer
File Types
- GIF
- JPG
- PNG
Specifications
- 924(w) x 200(h) pixels
Course Image
File Types
- GIF
- JPG
- PNG
Specifications
- 780(w) x 520(h) pixels
Merge Document
File Types
Specifications
- 5 MB max
Online Course Content
Refer to Courses: Online Course Content section.
SCORM Course
File Types
- ZIP
Specifications
- 350 MB max
Courses: Online Course Content
The objects listed below can be added to tasks in online courses.
Content Slide Audio
File Types
- MP3
Specifications
- 10 MB max
Flashcard Activity Flip Button
File Types
- GIF
- JPG
- PNG
Specifications
- 300(h) x 300(w) px
- 10 MB max
Gameshow Activity Image
File Types
- GIF
- JPG
- PNG
Specifications
- 400(w) x 200(h) px
- 10 MB max
Labeling Activity Image
File Types
- GIF
- JPG
- PNG
Specifications
- 400(w) x 400(h) px
- 10 MB max
Quiz Question Audio
File Types
- MP3
Specifications
- 10 MB max
Quiz Question PDF
File Types
Specifications
- 10 MB max
Quiz Question Video
File Types
- MP4
Specifications
- 2 GB max for CDN-hosted videos; 300 MB max for SmarterU-hosted videos.
PDF Task
File Types
Specifications
- 10 MB max
Video Task
File Types
- MP4
Specifications
- File names should NOT include special characters or spaces.
- 2 GB max for CDN-hosted videos; 300 MB max for SmarterU-hosted videos.
Online Course Files
File Types
- AI
- AVI
- CSV
- DOC
- DOCX
- EPUB
- FLV
- GIF
- GZ
- IDML
- INDD
- JPEG
- JPG
- KEY
- MOBI
- MOV
- MP4
- MPEG
- MPG
- NUMBERS
- ODP
- ODS
- ODT
- PAGES
- PNG
- PPT
- PPTX
- PSD
- RAR
- TIF
- TIFF
- TXT
- WAV
- WMV
- XLS
- XLSX
- ZIP
Specifications
For audio files, we recommend MP3 files as they will play automatically when opened. Most other file formats will need to be downloaded.
For image files:
- File names should NOT contain an ampersand (&) in their name. Although the WYSIWYG editor allows you to upload files with an ampersand in the name, the image cannot be previewed or added to a course.
- We recommend using JPEG or JPG for images in your courses as their file size is smaller and will enable the webpage to load faster.
For video files:
- File names should NOT include special characters or spaces.
- 2 GB max for CDN-hosted videos; 300 MB max for SmarterU-hosted videos.
Courses: SCORM Course
PowerPoint
File Types
- PPT
Specifications
- 350 MB max
- Before uploading the file to SmarterU:
- Disable Protected View for the file.
- Remove any special characters from the file name.
- Be sure the PowerPoint file is NOT marked as final. Refer to this page to determine if your PowerPoint is set as a final version.
SCORM Package
File Types
- ZIP
Specifications
- 350 MB max
- Before uploading the file to SmarterU:
- Remove any special characters from the file name.
- The SCORM files must be in the root directory of the .ZIP file in order for it to run properly in SmarterU.
Dashboard Sets
Image Widget
File Types
- GIF
- JPG
- PNG
Specifications
- 10 MB max
Video Widget
File Types
- MP4
Specifications
- File names should NOT include special characters or spaces.
- 2 GB max for CDN-hosted videos; 300 MB max for SmarterU-hosted videos.
Forms
Attachments
File Types
- AI
- AVI
- CP
- CPTX
- CSV
- DOC
- DOCX
- EPUB
- FLV
- GIF
- GZ
- IDML
- INDD
- JPEG
- JPG
- KEY
- MOBI
- MOV
- MP3
- MP4
- MPEG
- MPG
- NUMBERS
- ODP
- ODS
- ODT
- PAGES
- PNG
- PPT
- PPTX
- PSD
- RAR
- TIF
- TIFF
- TXT
- WAV
- WMV
- XLS
- XLSX
- ZIP
Specifications
- 10 MB max
- 10 files/form max
Groups
Group Logo
File Types
- GIF
- JPG
- PNG
Specifications
- 330(w) x 240(h) pixels
Knowledge Bases
Article Image
File Types
- GIF
- JPG
- PNG
Specifications
n/a
Article Thumbnail Image
File Types
- GIF
- JPG
- PNG
Specifications
- 780(w) px x 520(h) pixels
File Embed
Refer to Supported Knowledge Base File Embed Sources.
File Thumbnail Image
File Types
- GIF
- JPG
- PNG
Specifications
- 780(w) px x 520(h) pixels
File Upload
File Types
- AI
- AVI
- CP
- CPTX
- CSV
- DOC
- DOCX
- EPUB
- FLV
- GIF
- GZ
- IDML
- INDD
- JPEG
- JPG
- KEY
- MOBI
- MOV
- MP3
- MP4
- MPEG
- MPG
- NUMBERS
- ODP
- ODS
- ODT
- PAGES
- PNG
- PPT
- PPTX
- PSD
- RAR
- TIF
- TIFF
- TXT
- WAV
- WMV
- XLS
- XLSX
- ZIP
Specifications
- For audio files, we recommend MP3 files as they will play automatically when opened. Most other file formats will need to be downloaded.
- For video files:
- File names should NOT include special characters or spaces.
- 2 GB max for CDN-hosted videos; 300 MB max for SmarterU-hosted videos.
Knowledge Base Image
File Types
- GIF
- JPG
- PNG
Specifications
- 240(w) x 140(h) pixels
- 5 MB max
Learning Plans
Action Attachment
File Types
- AI
- AVI
- CSV
- DOC
- DOCX
- EPUB
- FLV
- GIF
- GZ
- IDML
- INDD
- JPEG
- JPG
- KEY
- MOBI
- MOV
- MP3
- MP4
- MPEG
- MPG
- NUMBERS
- ODP
- ODS
- ODT
- PAGES
- PNG
- PPT
- PPTX
- PSD
- RAR
- TIF
- TIFF
- TXT
- WAV
- WMV
- XLS
- XLSX
- ZIP
Specifications
- For audio files, we recommend MP3 files as they will play automatically when opened. Most other file formats will need to be downloaded.
- 16 MB max
Certification Certificate
File Types
Specifications
There is no size requirement for completion certificates. However, if you would like to allow learners to print their completion certificates, you'll want to use dimensions that match your paper size.
- 5 MB max
Organizations
Logo
File Types
- GIF
- JPG
- PNG
Specifications
- 150(w) x 150(h) pixels
- 5 MB max
Subscriptions
Image
File Types
- GIF
- JPG
- PNG
Specifications
- 400(w) x 600(h) pixels
- 5 MB max
Users
Image
File Types
- GIF
- JPG
- PNG
Specifications
- 150(h) x 150(w) pixels
- 5 MB max
User Import
File Types
- CSV
Specifications
Refer to Importing Users: Creating a CSV File for details.