SmarterU File Uploads

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Various areas of SmarterU enable you to upload files. Below are the allowed file type and size requirements.

  • The following file uploads are in the admin interface unless specifically noted.

  • Uploading an image file that exceeds either of the specified dimensions may result in the image being blurry.

We recommend removing any special characters from the file name as they may prevent the file from uploading.

Account

Account Logo

Account Logo 20240605

File Types

  • GIF

  • JPG

  • PNG

Specifications

  • 165(w) x 120(h) pixels

Certification Certificate

Account Certification Certificate 20240605

File Types

  • PDF

Specifications

  • There is no size requirement for completion certificates. However, if you would like to allow learners to print their completion certificates, you'll want to use dimensions that match your paper size.

  • 5 MB max

  • If your account's Insert QR Code into Completion Certificates setting is enabled, the QR code will automatically be displayed in the upper right corner of your custom certificate.

    QR Codes on Certificates 20220907(1)To ensure that the QR code does not obscure the information you've added to your certificate, we recommend that you avoid the space designated for the QR code.

    The size of the QR code is 0.9674 inches wide and 1.0019 inches high. The QR code displays at the following coordinates on the certificate in Adobe Acrobat Pro.


    		X CoordinateY Coordinate
    Top left corner of QR code70020
    Top right corner of QR code77020
    Bottom left corner of QR code70092
    Bottom right corner of QR code77092

    QR Code

Course Certificate

Account Course Certificate 20240605

File Types

  • PDF

Specifications

  • There is no size requirement for completion certificates. However, if you would like to allow learners to print their completion certificates, you'll want to use dimensions that match your paper size.

  • 5 MB max

  • If your account's Insert QR Code into Completion Certificates setting is enabled, the QR code will automatically be displayed in the upper right corner of your custom certificate.

    QR Codes on Certificates 20220907(1)To ensure that the QR code does not obscure the information you've added to your certificate, we recommend that you avoid the space designated for the QR code.

    The size of the QR code is 0.9674 inches wide and 1.0019 inches high. The QR code displays at the following coordinates on the certificate in Adobe Acrobat Pro.


    		X CoordinateY Coordinate
    Top left corner of QR code70020
    Top right corner of QR code77020
    Bottom left corner of QR code70092
    Bottom right corner of QR code77092

    QR Code

Course Footer

Account Course Footer 20240605

File Types

  • GIF

  • JPG

  • PNG

Specifications

  • 924(w) x 200(h) pixels

Portal Logo

Account Portal Logo 20240605

File Types

  • GIF

  • JPG

  • PNG

Specifications

  • 600(w) x 190(h) pixels

Portal Background Image

Account Portal Background 20240605

File Types

  • GIF

  • JPG

  • PNG

Specifications

  • Centered background: 1280(w) x 1024(h) pixels

  • Stretched background: 1920(w) x 1080(h) pixels

Courses

Completion Certificate

Course Information - Course Certificate 20240612

File Types

  • PDF

Specifications

  • There is no size requirement for completion certificates. However, if you would like to allow learners to print their completion certificates, you'll want to use dimensions that match your paper size.

  • 5 MB max

  • If your account's Insert QR Code into Completion Certificates setting is enabled, the QR code will automatically be displayed in the upper right corner of your custom certificate.

    QR Codes on Certificates 20220907(1)To ensure that the QR code does not obscure the information you've added to your certificate, we recommend that you avoid the space designated for the QR code.

    The size of the QR code is 0.9674 inches wide and 1.0019 inches high. The QR code displays at the following coordinates on the certificate in Adobe Acrobat Pro.


    		X CoordinateY Coordinate
    Top left corner of QR code70020
    Top right corner of QR code77020
    Bottom left corner of QR code70092
    Bottom right corner of QR code77092

    QR Code

Course Footer

Course Information - Course Footer 20240612

File Types

  • GIF

  • JPG

  • PNG

Specifications

  • 924(w) x 200(h) pixels

Course Image

Course Information - Course Image 20240612

File Types

  • GIF

  • JPG

  • PNG

Specifications

  • 780(w) x 520(h) pixels

Merge Document

Course Information - Course Merge Doc 20240612

File Types

  • PDF

Specifications

  • 5 MB max

Online Course Content

Refer to Courses: Online Course Content section.

SCORM Course

Refer to Courses: SCORM Course section.

Courses: Online Course Content

The objects listed below can be added to tasks in online courses.

Content Slide Audio

Course Builder - Content Slide Settings - Audio 20240612

File Types

  • MP3

Specifications

  • 10 MB max

Flashcard Activity Flip Button

Course Builder - Flashcards Settings - Flip Button 20240612

File Types

  • GIF

  • JPG

  • PNG

Specifications

  • 300(h) x 300(w) px

  • 10 MB max

Gameshow Activity Image

Course Builder - Gameshow - Activity Image 20240612

File Types

  • GIF

  • JPG

  • PNG

Specifications

  • 400(w) x 200(h) px

  • 10 MB max

Labeling Activity Image

Course Builder - Labeling - Image 20240612

File Types

  • GIF

  • JPG

  • PNG

Specifications

  • 400(w) x 400(h) px

  • 10 MB max

Quiz Question Audio

Course Builder - Question Settings - Audio 20240612

File Types

  • MP3

Specifications

  • 10 MB max

Quiz Question PDF

Course Builder - Question Settings - PDF 20240612

File Types

  • PDF

Specifications

  • 10 MB max

Quiz Question Video

Course Builder - Question Settings - Video 20240613

File Types

  • MP4

Specifications

PDF Task

Course Builder - PDF Settings 20240613

File Types

  • PDF

Specifications

  • 10 MB max

Video Task

Course Builder - Video Settings 20240613

File Types

  • MP4

Specifications

  • File names should NOT include special characters or spaces.

  • 2 GB max for CDN-hosted videos; 300 MB max for SmarterU-hosted videos.

Online Course Files

Course Builder - Content Slide - Insert Menu 20240613

File Types

  • AI

  • AVI

  • CSV

  • DOC

  • DOCX

  • EPUB

  • FLV

  • GIF

  • GZ

  • IDML

  • INDD

  • JPEG

  • JPG

  • KEY

  • MOBI

  • MOV

  • MP4

  • MPEG

  • MPG

  • NUMBERS

  • ODP

  • ODS

  • ODT

  • PAGES

  • PDF

  • PNG

  • PPT

  • PPTX

  • PSD

  • RAR

  • TIF

  • TIFF

  • TXT

  • WAV

  • WMV

  • XLS

  • XLSX

  • ZIP

Specifications

For audio files, we recommend MP3 files as they will play automatically when opened. Most other file formats will need to be downloaded.

For image files:

  • File names should NOT contain an ampersand (&) in their name. Although the WYSIWYG editor allows you to upload files with an ampersand in the name, the image cannot be previewed or added to a course.

  • We recommend using JPEG or JPG for images in your courses as their file size is smaller and will enable the webpage to load faster.

For video files:

  • File names should NOT include special characters or spaces.

  • 2 GB max for CDN-hosted videos; 300 MB max for SmarterU-hosted videos.

Courses: SCORM Course

PowerPoint

Course Information - SCORM - SCORM Package 20240612

File Types

  • PPT

Specifications

  • 350 MB max

  • Before uploading the file to SmarterU:

SCORM Package

Course Information - SCORM - SCORM Package 20240612

File Types

  • ZIP

Specifications

  • 350 MB max

  • Before uploading the file to SmarterU:

    • Remove any special characters and spaces from the file name.

  • The SCORM files must be in the root directory of the .ZIP file in order for it to run properly in SmarterU.

Dashboard Sets

Image Widget

Dashboard Set Page - Image Widget 20240613

File Types

  • GIF

  • JPG

  • PNG

Specifications

  • 10 MB max

Video Widget

Dashboard Set Page - Video Widget 20240613

File Types

  • MP4

Specifications

  • File names should NOT include special characters or spaces.

  • 2 GB max for CDN-hosted videos; 300 MB max for SmarterU-hosted videos.

Forms

Attachments (Learner Interface)

Learner UI - Form - File 20240626

File Types

  • AI

  • AVI

  • CP

  • CPTX

  • CSV

  • DOC

  • DOCX

  • EPUB

  • FLV

  • GIF

  • GZ

  • IDML

  • INDD

  • JPEG

  • JPG

  • KEY

  • MOBI

  • MOV

  • MP3

  • MP4

  • MPEG

  • MPG

  • NUMBERS

  • ODP

  • ODS

  • ODT

  • PAGES

  • PDF

  • PNG

  • PPT

  • PPTX

  • PSD

  • RAR

  • TIF

  • TIFF

  • TXT

  • WAV

  • WMV

  • XLS

  • XLSX

  • ZIP

Specifications

  • 10 MB max

  • 10 files/form max

Image Widget

Form - Image Widget 20240613

File Types

  • GIF

  • JPG

  • PNG

Specifications

  • 4 MB max

Video Widget

Form - Video Widget 20240613

File Types

  • MP4

Specifications

  • File names should NOT include special characters or spaces.

  • 2 GB max for CDN-hosted videos; 300 MB max for SmarterU-hosted videos.

Groups

Group Logo

Group - Logo 20240613

File Types

  • GIF

  • JPG

  • PNG

Specifications

  • 330(w) x 240(h) pixels

Knowledge Bases

Article Image

Article - Image 20240613

File Types

  • GIF

  • JPG

  • PNG

Specifications

  • 10 MB max

Article Thumbnail Image

Article - Thumbnail Image 20240613

File Types

  • GIF

  • JPG

  • PNG

Specifications

  • 780(w) px x 520(h) pixels

File Embed

Refer to Supported Knowledge Base File Embed Sources.

File Thumbnail Image

File - Thumbnail Image 20240613

File Types

  • GIF

  • JPG

  • PNG

Specifications

  • 780(w) px x 520(h) pixels

File Upload

File - File 20240613

File Types

  • AI

  • AVI

  • CP

  • CPTX

  • CSV

  • DOC

  • DOCX

  • EPUB

  • FLV

  • GIF

  • GZ

  • IDML

  • INDD

  • JPEG

  • JPG

  • KEY

  • MOBI

  • MOV

  • MP3

  • MP4

  • MPEG

  • MPG

  • NUMBERS

  • ODP

  • ODS

  • ODT

  • PAGES

  • PDF

  • PNG

  • PPT

  • PPTX

  • PSD

  • RAR

  • TIF

  • TIFF

  • TXT

  • WAV

  • WMV

  • XLS

  • XLSX

  • ZIP

Specifications

  • For audio files, we recommend MP3 files as they will play automatically when opened. Most other file formats will need to be downloaded.

  • For video files:

    • File names should NOT include special characters or spaces.

    • 2 GB max for CDN-hosted videos; 300 MB max for SmarterU-hosted videos.

Knowledge Base Image

Knowledge Base - Image 20240613

File Types

  • GIF

  • JPG

  • PNG

Specifications

  • 240(w) x 140(h) pixels

  • 5 MB max

Learning Plans

Action Attachment

Action - File 20240626

File Types

  • AI

  • AVI

  • CSV

  • DOC

  • DOCX

  • EPUB

  • FLV

  • GIF

  • GZ

  • IDML

  • INDD

  • JPEG

  • JPG

  • KEY

  • MOBI

  • MOV

  • MP3

  • MP4

  • MPEG

  • MPG

  • NUMBERS

  • ODP

  • ODS

  • ODT

  • PAGES

  • PDF

  • PNG

  • PPT

  • PPTX

  • PSD

  • RAR

  • TIF

  • TIFF

  • TXT

  • WAV

  • WMV

  • XLS

  • XLSX

  • ZIP

Specifications

  • For audio files, we recommend MP3 files as they will play automatically when opened. Most other file formats will need to be downloaded.

  • 16 MB max

Action Attachment (Learner Interface)

Learner UI - Action - File 20240624

File Types

  • AI

  • AVI

  • CSV

  • DOC

  • DOCX

  • EPUB

  • FLV

  • GIF

  • GZ

  • IDML

  • INDD

  • JPEG

  • JPG

  • KEY

  • MOBI

  • MOV

  • MP3

  • MP4

  • MPEG

  • MPG

  • NUMBERS

  • ODP

  • ODS

  • ODT

  • PAGES

  • PDF

  • PNG

  • PPT

  • PPTX

  • PSD

  • RAR

  • TIF

  • TIFF

  • TXT

  • WAV

  • WMV

  • XLS

  • XLSX

  • ZIP

Specifications

  • For audio files, we recommend MP3 files as they will play automatically when opened. Most other file formats will need to be downloaded.

  • 16 MB max

Certification Certificate

Certification - Certificate 20240613

File Types

  • PDF

Specifications

  • There is no size requirement for completion certificates. However, if you would like to allow learners to print their completion certificates, you'll want to use dimensions that match your paper size.

  • 5 MB max

  • If your account's Insert QR Code into Completion Certificates setting is enabled, the QR code will automatically be displayed in the upper right corner of your custom certificate.

    QR Codes on Certificates 20220907(1)To ensure that the QR code does not obscure the information you've added to your certificate, we recommend that you avoid the space designated for the QR code.

    The size of the QR code is 0.9674 inches wide and 1.0019 inches high. The QR code displays at the following coordinates on the certificate in Adobe Acrobat Pro.


    		X CoordinateY Coordinate
    Top left corner of QR code70020
    Top right corner of QR code77020
    Bottom left corner of QR code70092
    Bottom right corner of QR code77092

    QR Code

Organizations

Logo

Organization - Logo 20240613

File Types

  • GIF

  • JPG

  • PNG

Specifications

  • 150(w) x 150(h) pixels

  • 5 MB max

Subscriptions

Image

Subscription - Image 20240613

File Types

  • GIF

  • JPG

  • PNG

Specifications

  • 400(w) x 600(h) pixels

  • 5 MB max

Users

Photo

User - Photo 20240613

File Types

  • GIF

  • JPG

  • PNG

Specifications

  • 150(h) x 150(w) pixels

  • 5 MB max

User Import

Import Users - CSV 20240613

File Types

  • CSV

Specifications

Refer to Importing Users: Creating a CSV File for details.

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