SmarterU File Uploads

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SmarterU File Uploads

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Various areas of SmarterU enable you to upload files.

We recommend removing any special characters from the file name as they may prevent the file from uploading.
Uploading an image file that exceeds either of the specified dimensions may result in the image being blurry.

Account

Account Logo

File Types

Specifications

165(w) x 120(h) pixels

Certification Certificate

File Types

Specifications

There is no size requirement for completion certificates. However, if you would like to allow learners to print their completion certificates, you'll want to use dimensions that match your paper size.
5 MB max

Course Footer

File Types

Specifications

924(w) x 200(h) pixels

Course Certificate

File Types

Specifications

5 MB max

Portal Logo

File Types

Specifications

600(w) x 190(h) pixels

Portal Background Image

File Types

Specifications

Centered background: 1280(w) x 1024(h) pixels
Stretched background: 1920(w) x 1080(h) pixels

Courses

Completion Certificate

File Types

Specifications

There is no size requirement for completion certificates. However, if you would like to allow learners to print their completion certificates, you'll want to use dimensions that match your paper size.
5 MB max

Course Footer

File Types

Specifications

924(w) x 200(h) pixels

Course Image

File Types

Specifications

780(w) x 520(h) pixels

Merge Document

File Types

Specifications

5 MB max

Online Course Content

Refer to Courses: Online Course Content section.

SCORM Course

File Types

Specifications

350 MB max

Courses: Online Course Content

The objects listed below can be added to tasks in online courses.

Content Slide Audio

File Types

Specifications

10 MB max

Flashcard Activity Flip Button

File Types

Specifications

300(h) x 300(w) px
10 MB max

Gameshow Activity Image

File Types

Specifications

400(w) x 200(h) px
10 MB max

Labeling Activity Image

File Types

Specifications

400(w) x 400(h) px
10 MB max

Quiz Question Audio

File Types

Specifications

10 MB max

Quiz Question PDF

File Types

Specifications

10 MB max

Quiz Question Video

File Types

Specifications

2 GB max for CDN-hosted videos; 300 MB max for SmarterU-hosted videos.

PDF Task

File Types

Specifications

10 MB max

Video Task

File Types

Specifications

File names should NOT include special characters or spaces.
2 GB max for CDN-hosted videos; 300 MB max for SmarterU-hosted videos.

Online Course Files

File Types

AI
AVI
CSV
DOC
DOCX
EPUB
FLV
GIF
GZ
IDML
INDD
JPEG
JPG
KEY
MOBI
MOV
MP4
MPEG
MPG
NUMBERS
ODP
ODS
ODT
PAGES
PDF
PNG
PPT
PPTX
PSD
RAR
TIF
TIFF
TXT
WAV
WMV
XLS
XLSX
ZIP

Specifications

For audio files, we recommend MP3 files as they will play automatically when opened. Most other file formats will need to be downloaded.

For image files:

File names should NOT contain an ampersand (&) in their name. Although the WYSIWYG editor allows you to upload files with an ampersand in the name, the image cannot be previewed or added to a course.
We recommend using JPEG or JPG for images in your courses as their file size is smaller and will enable the webpage to load faster.

For video files:

File names should NOT include special characters or spaces.
2 GB max for CDN-hosted videos; 300 MB max for SmarterU-hosted videos.

Courses: SCORM Course

PowerPoint

File Types

Specifications

350 MB max
Before uploading the file to SmarterU:
- Disable Protected View for the file.
- Remove any special characters from the file name.
- Be sure the PowerPoint file is NOT marked as final. Refer to this page to determine if your PowerPoint is set as a final version.

SCORM Package

File Types

Specifications

350 MB max
Before uploading the file to SmarterU:
- Remove any special characters from the file name.
The SCORM files must be in the root directory of the .ZIP file in order for it to run properly in SmarterU.

Dashboard Sets

Image Widget

File Types

Specifications

10 MB max

Video Widget

File Types

Specifications

File names should NOT include special characters or spaces.
2 GB max for CDN-hosted videos; 300 MB max for SmarterU-hosted videos.

Forms

Attachments

File Types

AI
AVI
CP
CPTX
CSV
DOC
DOCX
EPUB
FLV
GIF
GZ
IDML
INDD
JPEG
JPG
KEY
MOBI
MOV
MP3
MP4
MPEG
MPG
NUMBERS
ODP
ODS
ODT
PAGES
PDF
PNG
PPT
PPTX
PSD
RAR
TIF
TIFF
TXT
WAV
WMV
XLS
XLSX
ZIP

Specifications

10 MB max
10 files/form max

Groups

Group Logo

File Types

Specifications

330(w) x 240(h) pixels

Knowledge Bases

Article Image

File Types

Specifications

n/a

Article Thumbnail Image

File Types

Specifications

780(w) px x 520(h) pixels

File Embed

Refer to Supported Knowledge Base File Embed Sources.

File Thumbnail Image

File Types

Specifications

780(w) px x 520(h) pixels

File Upload

File Types

AI
AVI
CP
CPTX
CSV
DOC
DOCX
EPUB
FLV
GIF
GZ
IDML
INDD
JPEG
JPG
KEY
MOBI
MOV
MP3
MP4
MPEG
MPG
NUMBERS
ODP
ODS
ODT
PAGES
PDF
PNG
PPT
PPTX
PSD
RAR
TIF
TIFF
TXT
WAV
WMV
XLS
XLSX
ZIP

Specifications

For audio files, we recommend MP3 files as they will play automatically when opened. Most other file formats will need to be downloaded.
For video files:
- File names should NOT include special characters or spaces.
- 2 GB max for CDN-hosted videos; 300 MB max for SmarterU-hosted videos.

Knowledge Base Image

File Types

Specifications

240(w) x 140(h) pixels
5 MB max

Learning Plans

Action Attachment

File Types

AI
AVI
CSV
DOC
DOCX
EPUB
FLV
GIF
GZ
IDML
INDD
JPEG
JPG
KEY
MOBI
MOV
MP3
MP4
MPEG
MPG
NUMBERS
ODP
ODS
ODT
PAGES
PDF
PNG
PPT
PPTX
PSD
RAR
TIF
TIFF
TXT
WAV
WMV
XLS
XLSX
ZIP

Specifications

For audio files, we recommend MP3 files as they will play automatically when opened. Most other file formats will need to be downloaded.
16 MB max

Certification Certificate

File Types

Specifications

There is no size requirement for completion certificates. However, if you would like to allow learners to print their completion certificates, you'll want to use dimensions that match your paper size.
5 MB max

Organizations

Logo

File Types

Specifications

150(w) x 150(h) pixels
5 MB max

Subscriptions

Image

File Types

Specifications

400(w) x 600(h) pixels
5 MB max

Users

Image

File Types

Specifications

150(h) x 150(w) pixels
5 MB max

User Import

File Types

Specifications

Refer to Importing Users: Creating a CSV File for details.

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What's Next

System Security

Table of contents

Account
Courses
Courses: Online Course Content
Courses: SCORM Course
Dashboard Sets
Forms
Groups
Knowledge Bases
Learning Plans
Organizations
Subscriptions
Users

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