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SmarterU Basics
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SmarterU Basics
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Accessing Other Accounts
Accounts contain the groups and courses to which you have access. To access another account: In the upper, right corner of the browser window, click the arrow beside your name. Select Switch Account . The accounts that you have access to ...
Supported Browsers, Operating Systems, and Screen Readers
Identifying Your System To determine your browser and operating system, refer to the Viewing Your Browser Information page. Supported Browsers We recommend upgrading to the latest version of your browser. Below are the minimum browser versio...
Changing the Language
SmarterU enables you to change the system language text from one language to another. Changing the language only changes system-generated text. It does not change user-generated text. User-generated text will remain in the language in which it w...
Editing Your User Profile
If you forget your password you will need to click the Reset Password link in the login window. An account administrator will only be able to change your email address, password, surname, and given name if they are an administrator fo...
Resetting Your Password
After five unsuccessful login attempts, SmarterU will lock your account for 30 minutes. After 30 minutes, you can attempt to log in again. However, each unsuccessful login attempt will lock your account for another 30 minutes. Although an adminis...
SmarterU File Uploads
Various areas of SmarterU enable you to upload files. Below are the allowed file type and size requirements. We recommend removing any special characters from the file name as they may prevent the file from uploading. Uploading an image file th...
System Security
SmarterU is a SaaS (Software as a Service) application, which is provided as a hosted application. Security is of paramount importance. Many SmarterU clients build courses containing confidential information on internal policies, procedures and oth...
Understanding AND vs. OR Filter
Many of the grids in SmarterU allow you to search the columns to find specific values. By providing a filter, you can limit the contents of the grid to only those rows that meet your criteria. Oftentimes, you can provide two search filters for a...
Using the Interface
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Viewing Your Browser Information
There may be times when our Success Desk asks you to provide information about the browser that you're using. You can find this information from within SmarterU. To view your browser information: From the learner interface , click the arrow ...
WYSIWYG Editor
The WYSIWYG (What You See Is What You Get) editor makes it easy to format and add content. Menu Options File Menu Print Prints the content. Edit Menu Undo Cancels the previous action. Redo Repeats the previous action. Cut ...