Disabling Pop-Up Blockers in Safari for SmarterU
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Disabling Pop-Up Blockers in Safari for SmarterU

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Article summary

You can also check Apple's help article for managing pop-up blockers in Safari as a newer version of the browser might have been released since this article was last updated.

Disabling Pop-Up Blockers in Safari (Desktop) for SmarterU

To allow pop-ups from SmarterU in Safari desktop:

  1. Select the Safari menu.
  2. If you're using the latest OS version, select Settings. Otherwise, select Preferences.
  3. Select Websites.
  4. Scroll down to select Pop-Up Windows from the options along the left.
  5. Be sure that the SmarterU URLs are set to Allow.
If you are unable to disable pop-up blockers, you should contact your organization's IT department for support.

Disabling Pop-Up Blockers in Safari (Mobile) for SmarterU 

SmarterU SCORM courses are launched in a pop-up window. If your browser's pop-ups are disabled, and the SCORM course is configured to open in a new window, you'll need to change your browser's settings to allow pop-ups to launch the course.

To allow pop-ups from SmarterU in Safari mobile (iPhone, iPad):  

  1. Tap the Settings app.

Graphical user interface, application  Description automatically generated

  1. In the left panel, locate and tap on the Safari menu option.

  1. In the right panel, locate the Block Pop-ups item and slide it to the left (Off).

If you are unable to disable pop-up blockers, you should contact your organization's IT department for support.

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