Article: Tags

The Tags accordion of the Add/Edit Article workscreen displays the default tags that have been associated with the article's template. From the Tags accordion, you can associate additional tags with the article and assign values to the tags. 

Associating Tags with an Article

The tags associated with the article's template are displayed by default. To associate additional tags with an article:

1. From the Add/Edit Article workscreen, expand the Tags accordion. 
2. From the Available Tags list, click the  beside the tags you want to associate with the article.

3. Click the beside the Available Tags list.

A new field is added for each selected tag.

4. Assign values to the tags.

5. Click Save.

Assigning Values to an Article's Tags

To assign values to an article's tags:

1. From the Add/Edit Article workscreen, expand the Tags accordion.
2. Click in the tag's field. A list of the tag's pre-defined values displays.

3. From the list, select the values you want to assign.

If the tag allows users to add values, the list will also include other values that were previously specified for the tag. You can enter a new value and press ENTER after each value, or enter all the values (separated by a comma) then press ENTER. 

4. Click Save.

Removing Tags or Values from an Article

To remove a tag and all its values from an article:

1. From the Add/Edit Article workscreen, expand the Tags accordion. 
2. Click the  beside the tags you want to remove from the article.
3. Click Save.

To remove a tag's value from an article, click the X beside the value.