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Disabling Pop-Up Blockers in Chrome for SmarterU
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Disabling Pop-Up Blockers in Chrome for SmarterU
- 1 Minute to read
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- DarkLight
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You can also check Google’s help article for managing pop-up blockers in Chrome as a newer version of the browser might have been released since this article was last updated.
SmarterU SCORM courses are launched in a pop-up window.
If the course doesn't launch, follow the steps below to allow pop-ups from SmarterU in Chrome:
- Click Launch Course. The course displays in a new window and you do not need to complete the following steps.
If the course does not launch, you may need to enable pop-ups in your browser by completing the following steps.
- Click the
icon displayed in the upper right corner of the browser window.
icon displayed in the upper right corner of the browser window.
- Select the Always allow pop-ups and redirects option.
If a different domain is referenced in the window above, allow pop-ups from that domain.
- Click Done.
- From the Popup Blocker Detected window, click Launch Course.
- If the course does not relaunch automatically, you may need to click Refresh from the Learner Dashboard tab, then relaunch the course manually.
- If you are unable to disable pop-up blockers, you should contact your organization's IT department for support.
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