Downloading Knowledge Base Items
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Downloading Knowledge Base Items

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To download an article or file from a knowledge base:

  1. From the Admin menu, select Knowledge Base.
  2. Select the knowledge base containing the article you would like to edit. 
  3. View the article or file
  4. If you are downloading an article, click PDF.

PDF Button

If you are downloading a file, click Download File.

Download File Button

  1. Navigate to the location where you would like to save the file.
  2. Click Save.

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