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Adding a Knowledge Base
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Adding a Knowledge Base
- 1 Minute to read
- Print
- DarkLight
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The ability to have multiple knowledge bases is a special component of SmarterU that is not included with the basic system. Please contact our Success Desk to learn how you can upgrade your account to multiple knowledge bases.
In order for users to see the knowledge base in the learner interface, you must add a Knowledge Base type page to the user's dashboard set. Users will also need to have permission to view the articles and files in the knowledge base folder.
To add a knowledge base:
- From the Admin menu, select Knowledge Bases.
- Select KB Management.
- Click Knowledge Base.
A new tab displays the Add/Edit Knowledge Base workscreen.
- Specify the knowledge base's settings in the following accordions:
- Click Save.
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