Adding a Knowledge Base
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Adding a Knowledge Base

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The ability to have multiple knowledge bases is a special component of SmarterU that is not included with the basic system. Please contact support@smarteru.com to learn how you can upgrade your account to multiple knowledge bases.
In order for users to see the knowledge base in the learner interface, you must add a Knowledge Base type page to the user's dashboard set. Users will also need to have permission to view the articles and files in the knowledge base folder.

To add a knowledge base:

  1. From the Admin menu, select Knowledge Bases. 
  2. Select KB Management.

  1. Click Knowledge Base.

Add Knowledge Base

A new tab displays the Add/Edit Knowledge Base workscreen.

Add Edit Knowledge Base

  1. Specify the knowledge base's settings in the following accordions:
  1. Click Save.

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