Folder: Folder Information
  • 1 Minute to read
  • Dark
    Light

Folder: Folder Information

  • Dark
    Light

These folder settings are located in the Folder Information accordion of the Add/Edit Knowledge Base Folder workscreen.

Folder Information

Settings

Be sure to click Save after changing these settings.

Parent Folder

The parent folder under which this folder will be created.

Name

The name of the folder.

Status

Indicates if the folder is visible to users who have access to view the knowledge base.

  • Active - The folder will be visible to users who have access to view the knowledge base and the folder.
  • Inactive - The folder will not be visible to users.

Was this article helpful?