Viewing the KB Report Drilldown
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Viewing the KB Report Drilldown

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Article summary

To view the KB Report Drilldown:

  1. View an article or file.
  2. Do one of the following:
  • If you are viewing an article, click Report.

Report Button

  • If you are viewing a file, click the File Views, File Edits, or File Downloads.

  • From the KB Report grid, click any of the numbers in the Views, Edits, or Downloads columns.

The results of the report are displayed in a grid.

KB Report Drilldown

Columns in KB Report Drilldown Grid

The results of the KB Report Drilldown are displayed in a grid. The columns in the grid are as follows:

Column

Description

Activity Date

The date that the item was viewed, downloaded, or edited.

Activity By

The name of the user who performed the activity.

Name

The name of the item.

Type

Indicates whether the item is an article or file.

Status

Indicates whether the item is active or inactive.

Activity

The activity performed on the item. The activity may include:

  • <Item Type> downloaded
  • <Item Type> edited
  • <Item Type> viewed

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