What is the file size limit for SCORM packages?
The maximum size for SCORM packages is 350MB. Refer to our SmarterU File Uploads article for additional details.
Learners are reporting that their SCORM course did not complete correctly. What should I do?
Verify that the course’s publishing settings are accurate, based on our recommended settings for your software:
Why is my SCORM course not launching?
The most common reasons a SCORM course won’t launch are:
Your browser is blocking popups. Refer to Disabling Pop-Up Blockers for details.
You need to update the SCORM package's properties and change the SCO Launch Type to New Window.
Your SCORM files are not at the top level of your ZIP file. Your course will not launch if you have an extra folder level because you’ve compressed the folder with the course contents.
If this still does not allow your course to launch, please contact our Success Desk.
Does SmarterU support xAPI?
Yes! SmarterU does support xAPI.