Account: Webinar Providers
  • 3 Minutes to read
  • Dark
    Light

Account: Webinar Providers

  • Dark
    Light

Article summary

SmarterU enables you to integrate webinars that you have available in GoToMeeting, GoToTraining, GoToWebinar, and WebEx with courses that you've added to SmarterU. In order to make these webinar providers available to your instructor-led course sessions, you'll need to add them to your account. 

When you edit your account's settings, the Webinar Providers accordion of the Account Profile workscreen includes the following settings.

Graphical user interface, application, table, Teams  Description automatically generated

A grid displays the webinar providers that have been added to the account. The columns of the grid are described below.

Column

Description

Name

The name of the SmarterU webinar provider.

Provider

The webinar provider.

Site Name

The site name entered in the webinar provider's configuration. The site name is only applicable to WebEx and is used to make the link between SmarterU and the WebEx server.

Total Users

The total number of users currently linked between SmarterU and WebEx. 

Capacity

The default capacity that will be used for sessions that use this provider. 

Connection Status

Indicates whether SmarterU is able to communicate with the webinar provider:

  • Connected - Indicates that SmarterU is able to communicate with the webinar provider.
  • Disconnected - Indicates that SmarterU is not able to communicate with the webinar provider. When connecting to GoToMeeting, GoToTraining, or GoToWebinar, this typically occurs when you did not log into the webinar provider's site when you added the webinar provider. When connecting to WebEx, it's likely because the site name/ID or password was incorrect.

Adding a Webinar Provider

To add a webinar provider to your account:

  1. Edit the account settings to display the Account Profile workscreen.
  2. From the Account Profile workscreen, expand the Webinar Providers accordion.
  3. Click Provider

Graphical user interface, text, application  Description automatically generated

  1. Specify the webinar provider's settings.
  2. Click Save. You will be prompted to log into the selected webinar provider.
  3. Log into the webinar provider. 
Be sure to log into the GoToMeeting, GoToTraining, or GoToWebinar. This ensures that SmarterU is able to establish a connection and communicate with the webinar provider.

Editing a Webinar Provider

To edit a webinar provider:

  1. Edit the account settings to display the Account Profile workscreen.
  2. From the Account Profile workscreen, expand the Webinar Providers accordion.
  3. Click the  beside the webinar provider you would like to edit.

  1. Edit the webinar provider's settings as needed.
  2. Click Save. You may be prompted to log into the webinar provider.
  3. Log into the webinar provider.
If prompted, be sure to log into GoToMeeting, GoToTraining, or GoToWebinar. This ensures that SmarterU is able to establish a connection and communicate with the webinar provider.

Deleting a Webinar Provider

To delete a webinar provider:

  1. Edit the account settings to display the Account Profile workscreen.
  2. From the Account Profile workscreen, expand the Webinar Providers accordion.
  3. Click  the beside the webinar provider you would like to delete. A confirmation message displays.
  4. Click OK.

Settings

Provider

Select the webinar provider. The options are:

  • Cisco WebEx Meeting Center
  • GoToMeeting- The following SmarterU users may access the webinar as a host:
    • Internal instructors for the session
    • Administrators or owners
    • Users with the Group Manager group permission
    • Users with the Instructor-Led Training Instructor group permission
  • GoToTraining - The GoToTraining account owner must also be assigned as an internal instructor for the session.
  • GoToWebinar - SmarterU users who are assigned as internal instructors for the session will be able to access the webinar as a host.
We recommend using GoToWebinar or GoToTraining instead of GoToMeeting.

Status

Select the status of the webinar provider:

  • Active - The webinar provider may be assigned to instructor-led sessions.
  • Inactive - The webinar provider may not be assigned to instructor-led sessions.

Name

The name that will be used within SmarterU to identify the webinar provider.

Capacity

This setting is only available when the Provider setting is GoToMeeting, GoToTraining, or GoToWebinar

The default capacity that will be used for sessions that use this provider. We recommend using the capacity for your webinar provider since enrollments that exceed that capacity will fail. 

This setting is not applicable to WebEx because the capacity will come from the WebEx server.

Description

A description for the webinar provider.

Site Name

This setting is only available when the Provider setting is Cisco WebEx Meeting Center

The name of your WebEx site. You should only include the information before .webex.com. For example, if your site name's URL is smarteru.webex.com, you would only enter smarteru.

Be sure that the Site Name is correct as it's used to make the link between SmarterU and the WebEx server. 

Site ID

This setting is only applicable when the Provider setting is Cisco WebEx Meeting Center.

The site ID of your WebEx site.

Users

This setting is only applicable when the Provider setting is Cisco WebEx Meeting Center.

SmarterU automatically selects the user who is creating the webinar provider. 

You must add each user who will be an instructor or managing sessions as a WebEx user.

WebExID

This setting is only applicable when the Provider setting is Cisco WebEx Meeting Center

Be sure that this matches the SmarterU user's email address.

WebEx Password

This setting is only applicable when the Provider setting is Cisco WebEx Meeting Center

Enter the password associated with the WebExID.

Verify WebEx Password

This setting is only applicable when the Provider setting is Cisco WebEx Meeting Center

Re-enter the password associated with the WebExID.


Was this article helpful?