System Email Templates: Certification Emails
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System Email Templates: Certification Emails

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Article summary

Certification Completion to Custom Contact

Email Subject

Certification Notification Alert

Description

This email is sent to the certification's custom contact(s) when:

A learner completes a certification

AND

The certification's Send to Custom Contact checkbox is checked

If the certification's Certificate setting is set to Default or Custom, a link to download the certificate is included in the email. 

Example

Changing the Template

Administrators and owners can change the default template for the account by doing one of the following:

To change the email template used for a specific certification:

  1. Check the Send to Custom Contact checkbox on the Add/Edit Certification workscreen.
  1. Check the Change Assigned Email Template checkbox.
  2. Select the template from the list.
  3. Click Save.

Certification Completion to Home Group Contact

Email Subject

Certification Notification Alert

Description

This email is sent to the specified group contact(s) when:

A learner completes a certification

AND

The certification's Send to Home Group Contact checkbox is checked

If the certification's Certificate setting is set to Default or Custom, a link to download the certificate is included.

Example

Certification%20Completion%20to%20Home%20Group%20Contact%2020231030

Changing the Template

Administrators and owners can change the default template for the account by doing one of the following:

To change the email template used for a specific certification:

  1. Check the Send to Home Group Contact checkbox on the Add/Edit Certification workscreen.
  1. Check the Change Assigned Email Template checkbox.
  2. Select the template from the list.
  3. Click Save.

Certification Completion to Learner

Email Subject

Completed Certification *|certification.name|*

Description

This email is sent to a learner when:

A learner completes the certification

AND

The certification's Send to Learner checkbox is checked

If the certification's Certificate setting is set to Default or Custom, the certification completion certificate is attached to the email. 

Example

Certification%20Completion%20to%20Learner%2020231030

Changing the Template

Administrators and owners can change the default template for the account by doing one of the following:

To change the email template used for a specific certification:

  1. Check the Send to Learner checkbox on the Add/Edit Certification workscreen.
  1. Check the Change Assigned Email Template checkbox.
  2. Select the template from the list.
  3. Click Save.

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