User Sync Integrations
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User Sync Integrations

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Article Summary

User sync integration refers to the automatic updating, provisioning, or de-provisioning of user accounts from an external system (e.g., Active Directory, HRIS, Intranet, ERP, etc.) to SmarterU.

For example, when a new employee is added to a HRIS system, then a user record is automatically created in SmarterU either in “real time” or by daily batch.

The specifics of the integration is based on the capabilities of the source system. For instance, with ADFS, user sync can be accomplished through Microsoft FIM or IM which can notify SmarterU when a user is added, or modified in the Active Directory (or Azure) tree. With SAML, you can check the Enable Just-in-Time User Creation setting for your account

Related to the user sync, you may be interested in establishing a Single Sign On (SSO) from your third party system. This is a separate process from the user synchronization.

If you wish to discuss an integration, we recommend that you contact our Success Desk to discuss your requirements, and we can provide you with advice on the best way to proceed.

Transfer and Security Features

  • SFTP or Webhook
  • Account provided
  • IP locked


  • As often as hourly

File Specification

  • CSV (preferred)
  • Fixed (supported)
  • XML (supported)

Available Columns

These are the typically used fields:

  • Given Name
  • Surname
  • Primary Email
  • Employee ID
  • Address 1
  • Country
  • City
  • Division
  • Learning Plan
  • Title
  • Team
  • Group
  • Supervisor
  • Time Zone
  • Custom user fields
  • Plus any other user-related fields

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