Adding an Article Template

To add an article template:

1. From the Admin menu, select Knowledge Base.
2. Select the knowledge base to which you would like to add a template.
3. Click Template.

A new tab displays the Add/Edit Template workscreen.

4. Specify the article template's settings in the following accordions:

• Template Information
• Tags
• Attributes (only applicable to Structured Page templates)
• Descriptions (only applicable to Structured Page templates)

5. Click Save.