Adding an Article Template
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Adding an Article Template

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These steps assume that you have already added the knowledge base.

To add an article template:

  1. From the Admin menu, select Knowledge Base.
  2. Select the knowledge base to which you would like to add a template.
  3. Click Template.

Add Template Button

A new tab displays the Add/Edit Template workscreen.

Add Edit Template

  1. Specify the article template's settings in the following accordions:
  1. Click Save.

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