Disabling Pop-Up Blockers
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Disabling Pop-Up Blockers

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To take SCORM courses in SmarterU, you'll need to disable pop-up blockers in your browser.

  1. Disable your pop-up blocker by referring to the following pages.

Browser

Help Page or URL

Chrome

Disabling Pop-up Blockers in Chrome

Firefox

Disabling Pop-Up Blockers in Firefox

Google Toolbar

https://support.google.com/toolbar/answer/9171?hl=en

Internet Explorer

Disabling Pop-up Blockers in IE

MSN Toolbar

https://onlinehelp.microsoft.com/en-us/msn/ff808634.aspx

Safari (iPhone/iPad)

https://support.apple.com/kb/TA38612?viewlocale=en_US

Safari (Mac OS)

https://discussions.apple.com/thread/4034561?tstart=0

  1. In your browser's Exceptions or Safe List, add the following:
  • app.smarteru.com
  • scorm.smarteru.com
  • the URL for your private portal (e.g., training.finashoes.com)
  1. Reload the browser page before trying to relaunch your SCORM course. 
  • If you are having problems with one of the above browsers, or are using a browser that is not listed, you should refer to your browser's documentation for details on disabling pop-up blockers. 
  • If you are unable to disable pop-up blockers, you should contact your organization's IT department for support.

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