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Disabling Pop-Up Blockers
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Disabling Pop-Up Blockers
- 1 Minute to read
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- DarkLight
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When you take a SCORM course in SmarterU, SmarterU opens the course in a separate window. Because many browsers have pop-up blockers that prevent new windows from displaying, you'll need to allow pop-ups (i.e., disable the pop-up blocker) from your browser to take a SCORM course.
To disable your browser's pop-up blockers:
- Refer to your browser's instructions.
Browser | Help Page or URL |
|---|---|
| Chrome | Disabling Pop-up Blockers in Chrome |
| Edge | Disabling Pop-Up Blockers in Edge for SmarterU |
| Firefox | Disabling Pop-Up Blockers in Firefox |
| Google Toolbar | https://support.google.com/toolbar/answer/9171?hl=en |
| Internet Explorer | Disabling Pop-up Blockers in IE |
| MSN Toolbar | https://onlinehelp.microsoft.com/en-us/msn/ff808634.aspx |
| Safari (iPhone/iPad) | https://support.apple.com/kb/TA38612?viewlocale=en_US |
| Safari (Mac OS) | https://discussions.apple.com/thread/4034561?tstart=0 |
- In your browser's Exceptions or Safe List, add the following:
- app.smarteru.com
- scorm.smarteru.com
- the URL for your private portal (e.g., training.finashoes.com)
- Reload the browser page before trying to relaunch your SCORM course.
- If you are having problems with one of the above browsers, or are using a browser that is not listed, you should refer to your browser's documentation for details on disabling pop-up blockers.
- If you are unable to disable pop-up blockers, you should contact your organization's IT department for support.
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