Enrollment Queue Management
  • 2 Minutes to read
  • Dark
    Light

Enrollment Queue Management

  • Dark
    Light

Article summary

The enrollment queue displays all manual course enrollments and recommended course enrollments that were manually selected for processing

When a manual course enrollment or recommended course enrollment is processed, it goes through the following statuses.

  • Pending - A user has submitted the enrollments for processing. 
  • In Progress - The system has started processing the requested enrollments. 
  • Send Notifications - The requested enrollments are processed and the system is preparing to send any requested emails.
  • Complete - The requested enrollments are processed and any requested emails are sent.

Who Has Access

The following will be able to view the enrollment queue:

Viewing the Enrollment Queue

To view the enrollment queue:

  1. From the Admin menu, select User Admin
  2. Select Enrollments.
  3. Click Enrollment Queue.

A new tab displays the Enrollment Queue workscreen. By default, the Enrollment Queue workscreen displays a grid with all manual course enrollments and recommended course enrollments that were manually selected for processing.

Columns in the Grid

ColumnDescription

Requested By

The user who initiated the manual enrollment.

Requested Date

The date and time the enrollment was initiated by the requesting user.

Started Date

The date and time SmarterU began processing the enrollment.

Completed Date

The date and time SmarterU finished processing the enrollment.

Status

Indicates the status of the enrollment process:

  • Pending - A user has submitted the enrollment for processing.  
  • In Progress - The system has started processing the requested enrollments. 
  • Send Notifications - The requested enrollments are processed and the system is preparing to send any requested emails.
  • Complete - The requested enrollments are processed and any requested emails are sent.

# Requested

The number of enrollments requested. 

# Completed

The number of enrollments that occurred.

Enrollment Report Recipient

The email addresses to which the Enrollment Process Report was sent. 

Send Enrollment Notification

Indicates whether the user who processed the enrollment requested the Course Enrollment email be sent to learners.

  •  - The user who processed the enrollment requested the Course Enrollment email be sent to learners.
  •  -  The user who processed the enrollment requested the Course Enrollment email not be sent to learners.

Send ILT Confirmation Notification

Indicates whether user who processed the enrollment requested the Instructor-Led Training Confirmation email be sent to learners.

  •  - The user who processed the enrollment requested the Instructor-Led Training Confirmation email be sent to learners.
  •  -  The user who processed the enrollment requested the Instructor-Led Training Confirmation email not be sent to learners.

Was this article helpful?