To allow users to see the knowledge base in the learner interface, you must add a Knowledge Base type page to the user's dashboard set. Users will also need permission to view the articles and files in the knowledge base folder.
To add an article to the knowledge base:
- From the Admin menu, select Knowledge Base.
- Select the knowledge base to which you'd like to add an article.
- Do one of the following:
- Click Article.
- Right-click the folder to which you would like to add the article and select New Article.
A new tab displays the Add/Edit Article workscreen.
- The article settings you need to complete will depend on whether the template you selected is a full page article template or a structured page template.
Template Type | Accordions |
|---|---|
- Click Save.