Admin Dashboard

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Admin Dashboard

4 Minutes to read

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The Admin Dashboard consists of a variety of charts and statistics that summarize the course enrollments in your account. If learning plan automation is enabled for your account, the charts and statistics also include certification and action summaries.

Who Has Access

Administrators and owners have access to the Admin Dashboard.

Viewing the Admin Dashboard

To view the Admin Dashboard

From the Admin menu, select Account Admin.
Select Admin Dashboard.

The Admin Dashboard displays and contains the following sections:

Learner Engagement
Quick Links (see callout below this list)
Account Summary (see callout below this list)
User Summary (see callout below this list)
Monthly Enrollments
Resources
Satisfaction Rating
Chat Icon

The Quick Links, Account Summary, and User Summary sections will NOT display if the account's Enable Slim Admin Dashboard setting is checked.

There are also buttons for exporting the contents of the Admin Dashboard.

Learner Engagement

The Learner Engagement section displays a chart of the number of user logins, course completions, course enrollments, and number of minutes spent in a course by month.

The current month displays on the far right side of the chart. To the left of the current month, the chart displays data for the last three months.

To view the details for a data point, hover over the data point on the chart.

You can control the which data series is displayed on the chart by clicking on the legend to show or hide the data series. When a data series is hidden its label in the legend displays in gray.

As you show/hide data series on the chart, the range displayed on the vertical axis changes to reflect the range of the displayed data series.

Quick Links

This section only displays when the account's Enable Slim Admin Dashboard setting is NOT checked.

The Quick Links section summarizes the number of active users, groups, courses, and knowledge base items in the account and provides links to the Users Dashboard, Groups Dashboard, Courses Dashboard, and Knowledge Base Dashboard.

The Knowledge Base link only displays if KB enabled for the account.

Account Summary

This section only displays when the account's Enable Slim Admin Dashboard setting is NOT checked.

The Account Summary section displays charts and counts of the account's enrollments, certifications, and actions that are not yet completed by status.

To view the details for a chart's segment, hover over the segment. You can view a pre-filtered Enrollment Report or Certifications Dashboard by clicking on a chart's segment.

If learning plan automation is NOT enabled for your account, this section will include a summary of your account's enrollments by status. Click on any status to view a pre-filtered Enrollment Report for the selected status.

User Summary

This section only displays when the account's Enable Slim Admin Dashboard setting is NOT checked.

The User Summary section displays counts of your enrollments, certification, and actions (if learning plan automation is enabled) by status displays below your profile picture.

Like the account charts, this section only includes enrollments, certifications, and actions that are not yet completed.

To view the details for a chart's segment, hover over the segment.

If learning plan automation is disabled for your account, this section will include a summary of your enrollments by status.

Statuses Included

The Account Summary and User Summary sections include the following enrollment, certification, and action statuses.

Data Series	Statuses Included
Enrollments	Overdue - The number of course enrollments that learners have started, but have exceeded the amount of time allotted to complete the course. Warning - The number of course enrollments that learners have started, but not finished although over 75% of the allotted completion time for the course has passed. Active - The number of course enrollments that learners have started and are less than 75% through the allotted completion time of the course.
Certifications	Expired - The number of certifications that were previously completed by learners, but have now expired. Warning - The number of certifications that are within the warning period of one or more associated requirements. Not Met - The number of certifications that have never been completed by learners.
Actions	Expired - The number of actions that were previously completed by learners, but have now expired. Warning - The number of actions that are within the warning period of one or more associated requirements. Not Met - The number of actions that have never been completed by learners. Review - The number of actions that are waiting for activity from a user other than the learner to which the action was assigned. For example, this would include an action that requires confirmation from a learner's supervisor.

Monthly Enrollments

The Monthly Enrollments chart is a stacked bar chart that displays the number of enrollments by month with the current status of the enrollment indicated by color. The current month displays on the far right side of the chart. To the left of the current month, the chart displays data for the last three months.

You can hover a month's bar to view the details for that month. To view a pre-filtered Enrollment Report, click on any bar in the chart.

You can control the which data series is displayed on the chart by clicking on the legend to show or hide the data series. When a data series is hidden its label in the legend displays in gray.

As you show/hide data series on the chart, the range displayed on the vertical axis changes to reflect the range of the displayed data series.

Resources

The Resources section of the Admin Dashboard provides quick access to view SmarterU's online help, submit a question, view training videos, access the SmarterU Academy, or view SmarterU's status page.