System Email Templates: Course Emails - Instructor-Led
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System Email Templates: Course Emails - Instructor-Led

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Calendar Session Information

Email Subject

Session Information for *|course.name|*

Example: Session Information for Employee Onboarding Course

Description

This email is sent to learners after they confirm that they will be attending the session in which they were enrolled.

Example

Graphical user interface, text, application, email  Description automatically generated

Changing the Template

Administrators and owners can change the default template for the account by doing one of the following:


Confirm Attendance

Email Subject

*|user.givenname|* *|user.surname|* - Confirm Attendance - *|course.name|*

Example: John Smith - Confirm Attendance - Employee Onboarding Course

Description

This email is sent to learners when they are enrolled in a single-part, instructor-led course session by another user.

Example

Graphical user interface, text, application, email  Description automatically generated

Changing the Template

Administrators and owners can change the default template for the account by doing one of the following:


Confirm Attendance (Multi-Part Session)

Email Subject

*|user.givenname|* *|user.surname|* - Confirm Attendance - *|course.name|*

Example: John Smith - Confirm Attendance - Employee Onboarding Course

Description

This email is sent to learners when they are enrolled in a multi-part, instructor-led course by another user.

Example

Graphical user interface, text, application, email  Description automatically generated

Changing the Template

Administrators and owners can change the default template for the account by doing one of the following:


Finalize Session Reminder

Email Subject

*|user.givenname|* *|user.surname|* - Finalize Session Reminder

Example: John Smith - Finalize Session Reminder

Description

This email is sent to the instructor(s) of an instructor-led course when:

The course's Send Session Finalization Reminder setting is checked

AND

The learners in the instructor-led course have been marked as "completed" for the session

Example

Graphical user interface, text, application, email, Teams  Description automatically generated

Changing the Template

Administrators and owners can change the default template for the account by doing one of the following:

To change the email template used for a specific course:

  1. Check the Send Session Finalization Reminder checkbox on the Course Information workscreen.
  1. Check the Change Assigned Email Template checkbox.
  2. Select the template from the list.
  3. Click Save.

Missed Attendance

Email Subject

*|group.name|*: Session - Missed Attendance *|course.name|*

Example: Manufacturing: Session - Missed Attendance Employee Onboarding Course

Description

This email is sent to learners enrolled in an instructor-led course session and marked as not attending the session when:

The instructor finalizes the session

AND

The Send Email to Learners That Did Not Attend setting is enabled

Example

Graphical user interface, text, application, email  Description automatically generated

Changing the Template

Administrators and owners can change the default template for the account by doing one of the following:

To change the email template used for a specific course:

  1. Check the Send Missed Session Notification checkbox on the Course Information workscreen.
  1. Check the Change Assigned Email Template checkbox.
  2. Select the template from the list.
  3. Click Save.

Removed from Waiting List

Email Subject

*|user.givenname|* *|user.surname|* - Removed from Waiting List - *|course.name|*

Example: John Smith - Removed from Waiting List - Employee Onboarding Course

Description

This email is sent to learners when:

They are removed from a course-level waiting list

AND

The Send Waiting List Removal Email to Learner setting is selected

The reason for removal will be included if the Include Reason for Removal In Email setting is selected.

Example

Graphical user interface, text, application, email, Teams  Description automatically generated

Changing the Template

Administrators and owners can change the default template for the account by doing one of the following:


Requested Course Certificates

Email Subject

Requested Course Certificates

Description

This email is sent to the specified email addresses when an instructor generates certificates for learners in the session via the ILT Attendance Dashboard.

Example

Graphical user interface, text, application, email  Description automatically generated

Changing the Template

Administrators and owners can change the default template for the account by doing one of the following:


Session Available

Email Subject

Available sessions for *|course.name|*

Example:Available sessions for Employee Onboarding Course

Description

This email is sent to a user who is on the course-level waiting list when:

A new session of the instructor-led course is added

AND

The user who added the new session selects the Notify Learners on Course Waiting List About Available Sessions notification option

Example

Graphical user interface, text, application, email  Description automatically generated

Changing the Template

Administrators and owners can change the default template for the account by doing one of the following:


Session Cancellation

Email Subject

*|user.givenname|* *|user.surname|* - Session Cancelled - *|course.name|*

Example: John Smith - Session Cancelled - Employee Onboarding Course

Description

This email is sent to users enrolled in an instructor-led course session when:

The session that the user was enrolled in is cancelled

AND

The user who cancelled the session selects the Send Cancellation Email to Learners and Instructors setting

The cancellation reason is included if the user cancelling the session selects the Include Cancellation Reason In Email setting.

Example

Graphical user interface, text, application, email  Description automatically generated

Changing the Template

Administrators and owners can change the default template for the account by doing one of the following:

To change the email template used for a specific course:

  1. Check the Send Session Cancellation Notification checkbox on the Course Information workscreen.
  1. Check the Change Assigned Email Template checkbox.
  2. Select the template from the list.
  3. Click Save.

Session Changed

Email Subject

Session Changed - *|course.name|*

Example: Session Changed - Employee Onboarding Course

Description

This email is sent when:

An instructor-led course session's date or time is changed

AND

The Send Email Notifications setting for the session is selected

The email will be sent to the users specified in the notification options for the session

Example

Graphical user interface, text, application, email  Description automatically generated

Changing the Template

Administrators and owners can change the default template for the account by doing one of the following:


Session Instructor Notification

Email Subject

*|email.emailinstructorsubject|*

Example: Added as an Instructor - Employee Onboarding Course

Description

This email is sent to all users who are added or removed as an instructor for an instructor-led session.

Example

Graphical user interface, text, application, email  Description automatically generated

Changing the Template

Administrators and owners can change the default template for the account by doing one of the following:


Session Reminder

Email Subject

*|user.givenname|* *|user.surname|* - Session Reminder - *|course.name|*

Example: John Smith - Session Reminder - Employee Onboarding Course

Description

This email is sent to learners enrolled in an instructor-led course session and to the session's instructors the specified number of hours before the session begins when the course's Send Pre-Session Reminder setting is enabled.

Example

Graphical user interface, text, application, email  Description automatically generated

Changing the Template

Administrators and owners can change the default template for the account by doing one of the following:

To change the email template used for a specific course:

  1. Check the Send Pre-Session Reminder checkbox on the Course Information workscreen.
  1. Check the Change Assigned Email Template checkbox.
  2. Select the template from the list.
  3. Click Save.

Waiting List Reminder

Email Subject

*|user.givenname|* *|user.surname|* - Waiting List Reminder - *|course.name|*

Example: John Smith - Waiting List Reminder - Employee Onboarding Course

Description

This email is sent to users who are on a course or session waiting list when the course or session's Enable Waiting List Reminder setting is checked. The email will be sent the specified period before the session starts.

Example

Graphical user interface, text, application, email  Description automatically generated

Changing the Template

Administrators and owners can change the default template for the account by doing one of the following:


Webinar Registration Failure Notification

Email Subject

Webinar Registration Failure

Description

This email is sent to the email addresses specified in the Send Enrollment Report To setting when a webinar enrollment performed via the Enrollment Dashboard fails.

Example

Graphical user interface, text, application, email  Description automatically generated

Changing the Template

Administrators and owners can change the default template for the account by doing one of the following:


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