System Email Templates: Course Emails - General
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System Email Templates: Course Emails - General

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Course Completion

Email Subject

*|group.name|*: Completed Course *|course.name|*

Example: Manufacturing: Completed Course Employee Onboarding Course

Description

This email is sent to a learner when they complete a course.

A link to a survey will be included in the email if:

The course's Enable Post-Course Evaluations setting is checked

AND

The Default Evaluation Location setting is set to Course Completion Email or Both

If the course's Course Certificate setting is set to Default or Custom, the course completion certificate is attached to the email. 

If the learner's dashboard set includes a page that displays completed courses, the learner can also download the course certificate from the course details page.

Example

Interface gráfica do usuário, Texto, Aplicativo, Email  Descrição gerada automaticamente

Changing the Template

Administrators and owners can change the default template for the account by doing one of the following:

To change the email template used for a specific course:

  1. Check the Send Course Completion Notification checkbox on the Course Information workscreen.
  1. Check the Change Assigned Email Template checkbox.
  2. Select the template from the list.
  3. Click Save.

Course Completion to Group Contact

Email Subject

*|user.fullname|* *|email.subjectresultmessage|* *|course.name|*

Example: John Smith has completed Employee Onboarding Course

Description

This email is sent to the email addresses specified in the group's Send Completion Notifications To setting when:

A learner completes an online or SCORM course

AND

The online or SCORM course's Send Course Completion Notification setting is selected

The email includes a PDF of the user's transcript. 

A link to download the course completion certificate will be included when:

The learner passed

AND

The online or SCORM course's Course Certificate setting is set to Default or Custom

The group contact will have 72 hours from the time the Course Completion email is sent to download the course completion certificate.

Example

Interface gráfica do usuário, Texto, Aplicativo, Email  Descrição gerada automaticamente

Changing the Template

Administrators and owners can change the default template for the account by doing one of the following:


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